Dallas Dodge Chrysler Jeep RAM

Do Not Do Business with These People DO NOT do business with these people. The Dallas police department has more than one complaint about them. Do not sign a conditional delivery form. DO NOT do business with these people. The Dallas police department has more than one complaint about them. Do not sign a conditional delivery form. They take your down payment; will not file the paperwork to complete your financing, even when your loan is approved. Within a few days, they make a false report to the police that you have not made timely payments and REPO your car. There are plenty of reputable car dealerships in the Metroplex, don't buy yourself a headache by doing business with Dallas Dodge Chrysler Jeep. More

Service Center I took my car in on May 24, 2014 because the engine light came on, and I had a recall (the timing chain tensioner). My husband put a note on the dashb I took my car in on May 24, 2014 because the engine light came on, and I had a recall (the timing chain tensioner). My husband put a note on the dashboard to use fully synthetic oil, only. Of course they didn't do that, then wanted to charge us for the difference in price. They said they didn't know they needed to drain the oil for the recall. Really? Then they said there were no stored codes for the "check engine light". So we took the car home. On May 29 the engine light came on again, while driving home from work on a busy interstate at 5pm. Luckily, I was near the dealer and the car was running ok. This time they said there were 2 pages of stored codes (no stored codes 5 days earlier??) The guy said, there were too many codes, and he didn't know what they were for. He said, he'll clear the codes, and send me home and for me to bring the car back when the light comes on again. I have one of the first 2011 Dodge Charger R/T with the Road & Track Package....love my car and the Hemi. So I asked is that gonna hurt my engine? Is that bad for the car? Will I get home safely? (I'm female, and my husband was out of town) I won't get stuck? I live in the country. He said it's fine, you'll get home ok. I'll bring the car around for you. 10 minutes later he said he'll keep the car to see what's wrong with it. hmm?? Should have said that first. 5 days later, they still had no clue what was wrong with it, they couldn't tell me what the codes were for, I asked to speak with the tech, the manager, everyone was at lunch. So he says the tech will drive my car to his house for the night and bring it back in the morning. I said H...NO! Have my car ready for pick up. He then says it's running fine, nothing is wrong with it. So I pick it up...again. I called the dealer and complained, they didn't care. June 4, my car breaks down on the same interstate on my way home at 5pm, it's 100 degrees out and my husband is working out of town, again. In a skirt, I climb up the steep embankment to find I'm at Forrest and 635, not a safe area. This happened because Dallas Dodge had my car for 5 days and couldn't figure out what was wrong. I waited until 8pm for the tow truck, they took it to Richardson Dodge. I handed the lady at the counter the 2 page print out of my codes, and she read through them all. Telling me what each one meant. They had it fixed and on the road in a day. I gave her a hug, she has no idea what I went through. If Dallas Dodge had looked at my car, and knew how to read the codes I wouldn't have had such a traumatic experience. They were awful. I will never, ever go there again for anything. More

Went in their on a last hope and came out happy. Treated me great from the start got the car I wanted at a good price. Roberto and Sam are very friendly and made my car buying experience a great one. me great from the start got the car I wanted at a good price. Roberto and Sam are very friendly and made my car buying experience a great one. More

RICK L. SOLD ME THE CAR AND THE SALES MANANGER MIKE WORKED WITH RICK TO GET THE OPTIONS I WANTED ON A AUTO. THE FIRST CAR WAS READY FOR DELIVERY WHEN I DECOVERED THAT IT DID NOT HAVE TWO OPTIONS I WANT WORKED WITH RICK TO GET THE OPTIONS I WANTED ON A AUTO. THE FIRST CAR WAS READY FOR DELIVERY WHEN I DECOVERED THAT IT DID NOT HAVE TWO OPTIONS I WANTED AND UNDERSTOOD WERE ON THE CAR. THE SALESMANANGER REWORKED THE DEAL WITH ANOTHER CAR WITH THESE OPTION TO MY SATISFACTION. THEY MADE ME FEEL VERY COMFORTABLE THAT IT ALL HAD TO BE REDONE. DUSTIN Q HELPED SET UP ALL THE OPTION SUCH AS BLUETOOTH. MY OVERALL EXPERIENCE WAS A-ONE. More

I bought my truck in 2004 at Dallas Dodge and have been taking my truck to the service department since then. The waiting area is always nice and clean or if you need a ride home or to work they can take c taking my truck to the service department since then. The waiting area is always nice and clean or if you need a ride home or to work they can take care of that too. Great service, great price, and best of all, great people. Thanks! More

Michael Quinnie is Great! He made the buying experience fun with his great sense of humor. The dealership is huge and has been kept in top shape. My wife and I have had our previous vehicles serviced the fun with his great sense of humor. The dealership is huge and has been kept in top shape. My wife and I have had our previous vehicles serviced there many times with great results. The dealership must support training in a big way as everyone that we have dealt with there have been top notch. And that is something that I would not say about many other dealership that I have visited. More

wonderful experience with friendly and knowledgeable staff. I will definitely come back for my next jeep. I was just driving along and saw your dealership and was immediately drawn it. the atmosphere staff. I will definitely come back for my next jeep. I was just driving along and saw your dealership and was immediately drawn it. the atmosphere and staff were all very inviting and helpful. All in all it was a great experience. More