Dallas Dodge Chrysler Jeep RAM

Very warm greeting, everyone very courteous and helpful. Work was done well and very efficient. Work was done well and very efficient. More

Poor communication and the diagnostic and advise I was given caused much more damage to my vehicle than the original issue for which I brought it in. I only received updates if I called in. Information given caused much more damage to my vehicle than the original issue for which I brought it in. I only received updates if I called in. Information I was promised on the issues with my vehicle was never delivered. -Update, lowering this as I have still received no response from Mr. Johnson, despite multiple calls and emails. I received 1 call from someone else with incorrect information and nothing else. More

Horrible service! Please stay away! They didn't fix my jeep, had it over a month. They had the nerves to send me an email after I picked up may vehicle , stating there Please stay away! They didn't fix my jeep, had it over a month. They had the nerves to send me an email after I picked up may vehicle , stating there was a nail in the tire. With all of the test driving they stated they did, it was likely that the nail was their fault. What started as a $200 diagnostic ended up costing $800 to pick up my car that they didn't fix. On top of that I had to purchase a brand-new battery the next day after I picked it up. The service department is trash!!! They hold on to your vehicle for excessive amount of time and don't communicate with their customers. You have to constantly call asking about your vehicle. More

Great service with friendly and knowledgeable staff,I purchased from them and fet all my service dine there. purchased from them and fet all my service dine there. More

Ivan and Erick were terrific. Exceptional service! The process was painless and I’m very happy with my purchase. Thank you for all that you do. Exceptional service! The process was painless and I’m very happy with my purchase. Thank you for all that you do. More

I brought my jeep in with an AC issue. I was told I would have it back that day, 2 days max. I was able to finally pick up the jeep 8 days later. I understand things happen. However the i I was told I would have it back that day, 2 days max. I was able to finally pick up the jeep 8 days later. I understand things happen. However the issue I have is a wasn’t called or texted one time for an update. I had to reach out twice to see how the progress was going. More

Complete and total bait and switch. Will never return to this dealership after purchasing from them back in 2020 the new staff is not the same. Will never return to this dealership after purchasing from them back in 2020 the new staff is not the same. More

You The big ram heads keep it up and work the rest of their lives team that’s great job. It made me comfortable with my truck so good running! their lives team that’s great job. It made me comfortable with my truck so good running! More

I would like to recommend Shannon in Service. She finally resolved a 4 month long issue we were having. For 4 months we were treated unsatisfactory. Final after my own research and reaching out t She finally resolved a 4 month long issue we were having. For 4 months we were treated unsatisfactory. Final after my own research and reaching out to anyone that would listen, I received some help. There are holes in some of training and no followup when there should have been. Issue has now been resolved. More

Great experience, got my vehicle in and out of shop quickly. Ronnie did a great job quickly. Ronnie did a great job More