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Dallas Lease Returns

Dallas, TX

5.0
7,866 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,866 reviews

May 21, 2024

Kayla was super helpful and friendly! She made the car buying process very simple and easy. This was my first time watching this process play out. More

by Ally.morris158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
May 23, 2024 -

Dallas Lease Returns responded

Thank you so much, Ally!

May 21, 2024

This was hands down the best experience I've ever had at a dealership. I was completely taken care of from the moment I walked in the door by Rick. I'm going to try to send all my family and friends to him More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 21, 2024

Very professional. Treated us well and were very respectful of our time. Great vehicles. Edgar was great! Go see them.. More

by barbara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Dallas Lease Returns responded

Thanks, Barbara! We appreciate you!

May 20, 2024

Had the best experience buying my new car! Thank you Pete for the awesome service. It was a very simple process and he made sure to take great care of me! Roel Ortiz also helped to finalize ev More

by natalie.meyer2201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
May 20, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Natalie, for choosing Dallas Lease Returns!

May 20, 2024

First time purchasing a car with Chris at Dallas Lease Rentals. Will definitely not be the last one that I purchase with them. Chris makes the buying process effortless. Simply, tell him what you are l More

by Rayachorn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Thank you for the kind words for Chris and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We all at Dallas Lease Returns are glad to have you as a customer.

May 20, 2024

This is my first experience with Dallas Lease Returns. It certainly will not be my last. My sales agent Chris Mikell provided me with excellent service and attention to detail throughout the process. Than More

by tom.rodgersa1
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Thank you so much, Tom, for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

May 19, 2024

I stopped by Dallas Lease Returns to purchase a vehicle from Chris Mikell for the 2nd time. Still the best experience I have ever had working with Chris. He’s the epitome of top-notch customer experience, More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Thank youBruce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 19, 2024

Had things ready to go so we were out the door quickly after emails and phone calls the previous day. More

by eringlassrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

May 19, 2024

We were done quickly and the car was ready to go when we got to the dealership. More

by emma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2024

Derrick is very helpful and friendly. I would recommend him when buying a car from Dallas Lease Return. We are looking forward to converting our Ford Transit Cargo Van into an adventure v More

by markholladay7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Dallas Lease Returns responded

Hi Mark: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

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