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Dallas Lease Returns

Dallas, TX

5.0
6,791 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,791 reviews

May 09, 2024

Chris Mikell is absolutely amazing ! Made me and my spouse feel super comfortable and best of all was honest and understanding. I highly recommend to anyone who is looking for a great de More

by seansethsandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

My wife and I just recently traded in and purchased a vehicle from Dallas Lease Returns. Want to thank sales manger Toronto Harrison for his honest and wonderful customer service. From the moment we walk More

by JCHAMBERS4019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

May 07, 2024

Anthony is the person you need to get with if you are looking for a car. He was great from start to finish. He helped in every way possible to get what we were looking for. Made the process as smooth as More

by christian122204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Dallas Lease Returns responded

Christian, Thanks for sharing about your experience with Dallas Lease Returns. Anthony and our team appreciate your business and hope to see you again soon!

May 07, 2024

It was very easy to navigate. We got here with out an appointment the receptionist was nice and friendly. She got someone to help us right away. We found the SUV we wanted and Tor More

by wseehagen01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 06, 2024

Had a very good experience with Ty! Much better than a traditional dealership. She was very laid back and easy to work with! More

by Blake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Blake, for choosing Dallas Lease Returns!

May 06, 2024

Buying a car here is a far less stressful experience than anywhere else. I would recommend them to anyone. More

by Naomigons83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Dallas Lease Returns responded

Naomi, Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 05, 2024

went to Dallas Lease Returns thinking that its just another dealership but we met Brad Hoang, a Sales Manager that was transparent and patient with all of our concerns about an SUV . Will definitely co More

by Cibolo
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 05, 2024

This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six More

by Khris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Khris, please let us know.

May 05, 2024

We had an awesome experience! The process was smooth and easy! We definitely give a 5 star review! More

by Temperance
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2024

Excellent dealership. My salesman, Richard Bell, went above and beyond to ensure my car buying process went smooth. He is knowledgeable and very professional. If you are More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

Thanks, Michelle, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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