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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

June 06, 2023

Can't express enough how Chris Mikell made the buying process smooth and stress free, the way it should be. The quality of vehicles offered, fair pricing, and genuine care for customers was apparent thro More

by Ron Hazlewood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! We are so happy Chris provided you with a 5 star experience. Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 05, 2023

This was our first time leasing a vehicle, we are very satisfied with the service given. The facility was every clean and organized, our bars of expectations have been set very high. We highly recommend E More

by vazquezcecilia57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Dallas Lease Returns responded

Thank you, Cecilia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Edgar here at Dallas Lease Returns.

June 03, 2023

Great experience. No pressure, made for an easy sale. I would definitely come back! Anthony was very honest. More

by Dhodge291
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. Anthony and our team appreciate your business and hope to see you again soon!

June 03, 2023

This was a quick and easy transaction. I enjoyed the professionalism. Coming from out of town and being short on time, the speediness of the purchase really played into out decision. More

by SLSANTELLANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Jun 05, 2023 -

Dallas Lease Returns responded

It's great to hear that Toronto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 02, 2023

Toronto was very helpful in the process for my out of state purchase. This was was a surprise for my wife and Toronto went the extra mile to make it happen in a short window of time. Toronto waited until More

by WES44BRYANT
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Jun 03, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Toronto was able to help, and we hope to see you again!

June 01, 2023

Amazing customer service! Made buying our Expedition super easy! This was our second vehicle we bought there and I’m sure we will be back again! More

by Eric M
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Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Jun 01, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 01, 2023

Great experience from start to finish. Great inventory and an easy buying experience. Afton Stark exceeded all expectations and made this the easiest car purchase I have ever made. More

by Airchev737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Alton was able to help, and we hope to see you again!

June 01, 2023

I haven’t purchased a used car in some time, but in order to get the exact specifications I wanted this time around that’s what I needed to do, so off to AutoTrader to look around. Most of the cars I was lo More

by HootieNoFish
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Christian, and it was a pleasure having you at the dealership. We appreciate your review!

June 01, 2023

LaMarcus made the process easy. He was patient and very helpful. I will definitely buy my next car from Dallas Lease Returns. More

by Hibbard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jun 02, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad LaMarcus was able to help, and we hope to see you again!

June 01, 2023

I had a wonderful time at the dealership working with Kayla one of the sales managers. More

by Wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jun 01, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Wesley, and it was a pleasure having you at the dealership. We appreciate your review!

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