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Dallas Lease Returns

Dallas, TX

5.0
7,943 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,943 reviews

July 06, 2023

The dealership made everything as easy as possible. They made sure to follow up with me through the months until I was ready to make a deal. Pete was an excellent example of quality customer service. More

by Kellyerinling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Pete had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 05, 2023

The dealership had a fantastic selection. This was a no pressure, easy as pie process. Shawn, specifically, was the most phenomenal salesman. He truly had our best interest at heart and found More

by Bwalker2023
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Williams
Jul 05, 2023 -

Bwalker2023 responded

The dealership had a fantastic selection. This was a no pressure, easy as pie process. Shawn, specifically, was the most phenomenal salesman. He truly had our best interest at heart and found us the perfect vehicle for our family. He did not feel like a sales person at all, it felt like buying a car from a friend. We won’t buy a car anywhere else. We are Dallas Lease Return lifers, thanks to Shawn.

Aug 01, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Shawn, and it was a pleasure having you at the dealership. We appreciate your review!

July 05, 2023

This was the best car buying experience ever. So easy to work and no high pressure sale person. More

by dan.crawford1974@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review, Dan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

July 05, 2023

From start to finish Lamarcus went above and beyond to make this the most pleasant experience I have ever had buying a car. This is the way car buying should be! I highly recommend Lamarcus for anyone w More

by Bdrigley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jul 06, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with LaMarcus and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 05, 2023

I hate the car buying process, but LaMarcus made everything so easy and painless. He kept us laughing the whole time. He went above and beyond from start to finish to make sure we got the deal and t More

by heather.rigley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jul 06, 2023 -

Dallas Lease Returns responded

Thanks, Heather, for sharing your thoughts about your experience with LaMarcus here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

July 05, 2023

The staff was very welcoming from the moment we stepped foot in the dealership! Great service! More

by ommartinez923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2023

Very pleasant experience was helped out immediately and found the price to be very fair and reasonable. Highly recommend More

by Yankeelifer83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. Richard and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

July 04, 2023

Found the vehicle I wanted, at a good price. Great service. It was a good experience. Friendly people More

by art.tibbs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick Alava
Jul 04, 2023 -

Dallas Lease Returns responded

Art, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2023

Great customer service with purchasing a vehicle. Kayla Bunch was very accommodating and attentive to my needs. More

by tracisl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jul 04, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Kayla had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 04, 2023

Fantastic and expedient services. Paperwork done in advance. I was in a hurry and got out in under 20 minutes, including test drive. More

by Ctlewis06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Dallas Lease Returns responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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