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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

May 30, 2023

The dealership…. was helpful in me finding a car. The selection and color was limited. But overall I enjoyed the experience with working with Mr Toronto. He walked me More

by rarmste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
May 31, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2023

Brad was a great person to embark in the journey of buying a car. Next car purchase we know who we'll contact, no doubt. Thank you so so so much Brad! I felt he treated us like he would treat someone i More

by Teremcginnis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Dallas Lease Returns responded

Tere, Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Brad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 29, 2023

Easy to work with. Delivered the car to my house. It is working great. Great service More

by Dgsloc55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2023

It was really helpful being able to communicate in my native language, and being open free of judgment. More

by REY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 30, 2023 -

Dallas Lease Returns responded

It's great to hear that Sindy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 28, 2023

This dealership was a tremendous experience. The selection of vehicles was amazing and I really enjoyed how I can compare 2 vehicles side by side. More

by RT3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
May 30, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. Kayla and our team appreciate your business and hope to see you again soon!

May 27, 2023

I purchased a car here and the experience was superb. Kerron Sayers was an awesome salesman and I am sure I will be buying more cars and sending referrals. More

by fayecurtis2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Faye, for choosing Dallas Lease Returns!

May 27, 2023

What a wonderful experience I had with this dealership. Afton was the best and honest during the whole process. I stay 5 hours away and she made me feel like I was right there with her the entire time, wit More

by Kenneth71203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica
May 28, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Kenneth, and let us know if we can be of any more assistance!

May 27, 2023

Brad was great! No hassle and very up front. Thank you for making the car buying process smooth and quick. More

by Jonathanr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 27, 2023

The sales person Edgar has been very friendly and very easy to work with. The buying experience was very good. More

by Personalfx22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2023

Had a great car shopping experience working with Edgar. He gave me a great deal . Pretty straight forward , he answered all my questions to the best of his knowledge. Edgar is a great communicator I did More

by Mendozarafael53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Edgar to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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