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Dallas Lease Returns
Dallas, TX
7,931 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,931 reviews
June 19, 2023
Great customer service! ! Easy to work with, great response and follow up time. Beautiful car. Very happy!!! ! Easy to work with, great response and follow up time. Beautiful car. Very happy!!! More
by corinnahobaugh
Employees Worked With
June 19, 2023
Excellent experience. Eric T is professional & knowledgeable. Inventory is plentiful & front line quality Highly recommend this place Eric T is professional & knowledgeable. Inventory is plentiful & front line quality Highly recommend this place More
by D_mummau
Employees Worked With
June 17, 2023
Eric was waiting for me when I arrived. The whole process was very easy & they even got me a lower interest rate than my pre-approval! Best experience bring a car ever!! Thank you! The whole process was very easy & they even got me a lower interest rate than my pre-approval! Best experience bring a car ever!! Thank you! More
by shymermaid74
Employees Worked With
June 17, 2023
Anthony was great! Not pushy at all and answered all my questions. He took his time to explain all the small details with me and had a fun loving attitude the whole tim Not pushy at all and answered all my questions. He took his time to explain all the small details with me and had a fun loving attitude the whole time. He made my car purchasing experience great! He is loved by all his coworkers and would buy a car from him again. More
by amandabeck
Employees Worked With
June 17, 2023
First off, it's indoors. This made it far more comfortable looking at vehicles with a 1 month old. We worked with Brad H. He was far from a "used car salesman" (in the stereo This made it far more comfortable looking at vehicles with a 1 month old. We worked with Brad H. He was far from a "used car salesman" (in the stereotypical sense) he was not overbearing, pushy, or hovering. He gave us space when we needed it and info when we wanted it. Gave us the keys to whatever vehicle we liked and told us to take it for a few days. EASY.PEASY. Overall the process was painless, you could almost say enjoyable(as much as car buying can be). Highly recommend the dealership and Brad, especially. We'll be back in a couple years, easy. More
by Brandon
Employees Worked With
June 17, 2023
OUTSTANDING! !! RICK truly simplified my life. He negotiated an exceptional price for my trade-in and secured an even better deal for my new BMW X5. The overall ex !! RICK truly simplified my life. He negotiated an exceptional price for my trade-in and secured an even better deal for my new BMW X5. The overall experience was flawless, and the level of service and attention I received was exceptional. RICK went above and beyond to address all my inquiries and exhibited remarkable patience with my concerns. He even took care of matters I wasn't aware I needed assistance with. My heartfelt gratitude! PARVEEN undoubtedly surpasses all expectations as a Finance Manager. Her patience and understanding of my concerns were commendable. It was a pleasure to collaborate with someone who genuinely cared and consistently provided comprehensive responses to all my questions. You truly stand out as the BEST! Thank you! More
by Smile4Sha
June 16, 2023
LaMarcus was PHENOMENAL! If you’re looking for someone who will go over & beyond this is your guy!!! He didn’t stop until I was approved! His customer service is MAGNIFICENT! If you’re looking for someone who will go over & beyond this is your guy!!! He didn’t stop until I was approved! His customer service is MAGNIFICENT! He communicates well & works in a very timely matter! He’s up front but also a salesman sent from GOD! If you’re looking for someone who is genuine and care about his customer make sure to hit up LaMarcus you won’t be disappointed. More
by Latoya Shelby
Employees Worked With
LaMarcus Reed
June 16, 2023
LaMarcus was a great salesman’s he worked hard from start to finish we went a lot of places to get what we wanted but when we got referred to LaMarcus it was a one stop no run around , he called and kept us to finish we went a lot of places to get what we wanted but when we got referred to LaMarcus it was a one stop no run around , he called and kept us updated with the process love his customer service More
by torim741
Employees Worked With
LaMarcus Reed
