Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
8,042 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,042 reviews
June 30, 2023
Lenny was great! ! Will definitely be coming back to him for another car in the future. He will do everything to take care of you. ! Will definitely be coming back to him for another car in the future. He will do everything to take care of you. More
by Edithmartz7
Employees Worked With
Lenny Gomez
June 30, 2023
Great service! Extremely responsive and great follow through. Highly recommend if looking for a vehicle! Extremely responsive and great follow through. Highly recommend if looking for a vehicle! More
by terence.pham
June 30, 2023
We were absolutely thrilled with our experience working with Rick. In fact, we were so impressed that we ended up purchasing a second car from him within just one week after our daughter had bought hers. R with Rick. In fact, we were so impressed that we ended up purchasing a second car from him within just one week after our daughter had bought hers. Rick's dedication to honest work and his commitment to keeping everything straightforward and hassle-free made a lasting impression on us. One of the things we truly appreciated about Rick was his ability to simplify the entire car buying process. There was no need for any additional time or complicated negotiations. In fact, to our delight, he even arranged for the car to be delivered right to our doorstep, saving us valuable time and effort. But it wasn't just Rick who made our experience exceptional; the Finance Manager, Parveen, was equally delightful to work with. Her friendly nature and helpful demeanor added an extra layer of satisfaction to our car buying journey. Overall, we couldn't be happier with our decision to purchase not just one, but two cars from Rick and his team. Their professionalism, honesty, and dedication to customer satisfaction truly made all the difference. If you're in search of a seamless and enjoyable car buying experience, we highly recommend working with Rick and the team at their dealership. More
by Smile4Sha
June 30, 2023
We were absolutely thrilled with our experience working with Rick. In fact, we were so impressed that we ended up purchasing a second car from him within just one week after our daughter had bought hers. R with Rick. In fact, we were so impressed that we ended up purchasing a second car from him within just one week after our daughter had bought hers. Rick's dedication to honest work and his commitment to keeping everything straightforward and hassle-free made a lasting impression on us. One of the things we truly appreciated about Rick was his ability to simplify the entire car buying process. There was no need for any additional time or complicated negotiations. In fact, to our delight, he even arranged for the car to be delivered right to our doorstep, saving us valuable time and effort. But it wasn't just Rick who made our experience exceptional; the Finance Manager, Parveen, was equally delightful to work with. Her friendly nature and helpful demeanor added an extra layer of satisfaction to our car buying journey. Overall, we couldn't be happier with our decision to purchase not just one, but two cars from Rick and his team. Their professionalism, honesty, and dedication to customer satisfaction truly made all the difference. If you're in search of a seamless and enjoyable car buying experience, we highly recommend working with Rick and the team at their dealership. More
by SMS
June 29, 2023
From the beginning of the process to closing the deal, Bobby provided EXCELLENT customer service. Bobby was instrumental in making my carbuying experience pleasant by demonstrating professionalism, patien Bobby provided EXCELLENT customer service. Bobby was instrumental in making my carbuying experience pleasant by demonstrating professionalism, patience, and flexibility. I was very specific with my car requirements, and he delivered! Thank you for a great experience. More
by La Wana
Employees Worked With
June 29, 2023
Afton and the DLR team work very hard to find the car YOU want. It’s a great experience from the moment you walk-in to driving you’re new car off the lot! This is my second purchase with them, and I look f want. It’s a great experience from the moment you walk-in to driving you’re new car off the lot! This is my second purchase with them, and I look forward to the next one. More
by Brian
Employees Worked With
June 29, 2023
Quick response, no hassle pricing! Honest and does what he says, and more. My third car from Dallas Lease and will come back again. Rich Honest and does what he says, and more. My third car from Dallas Lease and will come back again. Rich More
by rich
Employees Worked With
