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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,860 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,860 reviews

May 04, 2023

Went above and beyond to give me the best service possible and in a timely manner. Would absolutely recommend going to Chris M. for help with your purchase. More

by x2daysontruck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Dallas Lease Returns responded

Congratulations on your new purchase! Thank you for the five-star rating. It's great to hear that Chris was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 04, 2023

I had the pleasure of working with Chris Mikell, he was the best ever. Chris was very professional, kind and understanding. He answered all my questions in a timely manner. He is the absolute best!!!! Than More

by Renae.farmer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience. We appreciate the five-star rating. Congratulations on your new purchase, Renae. We look forward to serving you for years to come.

May 03, 2023

Great job! Honest, fair, very responsive. No surprises! You will be happy if you do business with Toronto and Dallas Lease Returns. More

by THECAINS1302
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
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May 03, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 03, 2023

Great selection of vehicles. Great staff to help you find your perfect car. I would recommend them to anyone. More

by rbdadabo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
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May 03, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2023

Brad was AWESOME! In helping us find our 4Runner. We liked his personality. Amazing job! More

by Teremcginnis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
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May 03, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Brad, and it was a pleasure having you at the dealership. We appreciate your review!

May 02, 2023

Lamar us was the ultimate sales person today…. Robert the manager… sold us a truck about 4 years ago and was super!!! So we decided to come due the totaling out of our pick up…. Lamar us got us in More

by maquita tribble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
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May 03, 2023 -

Dallas Lease Returns responded

Maquita, Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad LaMarcus, Robert, and our team were able to help, and we hope to see you again! Congratulations on your new 2023 Chevy Silverado!

May 02, 2023

Lamarcus was an excellent salesman…. He had our paperwork ready when we got there so it took no time to get in and out of the dealership…. Very friendly… good customer service skills and More

by maquita tribble
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
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May 03, 2023 -

Dallas Lease Returns responded

Maquita, Thank you for your business and this review. We're happy to hear LaMarcus and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2023

Professional, helpful, didn’t waste my time and most importantly helped me get the car I really wanted! More

by Ladylentx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toronto Harrison
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May 01, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that Toronto provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 01, 2023

The process was lengthy, but our sales agent want us there everything M made everything super simple. More

by litos.illy29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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May 01, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 01, 2023

My experience was a smooth, relaxed transaction. Bobby was friendly,and knowledgeable and made buying a car , the way it should be , FUN ! I love my Volvo Xc-40! Thanks Bobby ! More

by djwinaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy your new Volvo!

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