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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
8,543 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 8,543 reviews

November 02, 2023

This was such a great experience. It was EASY and stress free! There were no ridiculous sales tactics, no high pressure managers following us around, and no hidden “$800 clear coats” More

by Erin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Dallas Lease Returns responded

Thank you, Erin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

November 01, 2023

Professional and thorough. Always makes sure questions are answered and goes above and beyond to deliver. More

by ayeleezee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Kayla and our team. We're glad to hear Kayla delivered such a great experience!

November 01, 2023

Kayla was amazing! She answered and helped me throughout the process! She is the best More

by DemetrisReshaud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Demetris, Thank you for taking the time to share your thoughts on working with Kayla and our team. We're glad to hear we delivered such a great experience!

November 01, 2023

Wow! Amazing customer service, great selection of vehicles and certainly a memorable experience. Sindy was very informative and patient with us. Took the More

by Eli
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez, Toronto Harrison
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Nov 01, 2023 -

Dallas Lease Returns responded

Congratulations on your new purchase, Eli! It's fantastic to hear that Sindy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns, Eli.

November 01, 2023

White glove service, excellent, prestige, upper echelon, would refer to everyone, variety, superb and reliable More

by mackenzipisom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Kayla had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

November 01, 2023

First time and Kayla made me feel comfortable. She’s very honest. She left and great impression and I will definitely continue to do business with them because of her. Thank you so much! More

by kamskixllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kayla met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2023

Kayla was very professional and knowledgeable. She made everything simple and was very transparent. Definitely a returning customer. More

by dmcglothon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Kayla, and for taking the time to leave us this wonderful feedback!

November 01, 2023

I’ve never had a more seamless car buying experience. Kayla’s professionalism, knowledge, and expertise were the key to me making this purchase with confidence. I’m glad I had an opportunity to work with More

by jadenijijr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Nov 01, 2023 -

Dallas Lease Returns responded

Jaden, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Kayla can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 01, 2023

she was outstanding. i had a wonderful experience dealing with kayla. i would highly recommend to my associates. More

by dlarmstrong52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Report | Print
Nov 01, 2023 -

Dallas Lease Returns responded

It's great to hear that Kayla was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 01, 2023

I had a wonderful experience purchasing my used car from this dealership. The process was stress free and pleasant. Toronto Harrison was very thorough and knowledgeable. I walked out happily and appreciate More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
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Nov 01, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. Toronto and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

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