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Dallas Lease Returns

Dallas, TX

5.0
7,969 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,969 reviews

February 03, 2023

Kayla was on top of everything, communicative, and understanding. She went out of her way to work with my budget and still get the car I wanted. Professional, courteous, and responsive. Couldn’t ask f More

by Lshouga32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Feb 03, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Kayla and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

February 03, 2023

Eric Taylor was a very direct and informative And honest about pricing and loved how I felt he had a responsibility towards me as a consumer to give me the best possible deal. More

by Ajmedina7991
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

February 02, 2023

Brad was extremely helpful and put me at ease through the entire car buying process. I was very thankful to have him. More

by Sidnyesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Sidney! We are so glad that Brad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 02, 2023

Pete is the best! ! 3rd vehicle I’ve bought from him. Always a great experience!♥️ More

by karenyoung20177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Pete and we hope you enjoy your new vehicle. We truly appreciate your feedback!

February 02, 2023

Pete was awesome. We have purchased from him before, and will be purchasing from him again. He went above and beyond what I expected, and he has earned a customer for More

by Jdsloan1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

February 02, 2023

easy and friendly. Erik and Edgar were very helpful throughout the process and made sure to keep me updated on everything. More

by salvador.sanchz91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Dallas Lease Returns responded

It's great to hear that Eric and Edgar were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 01, 2023

Great service, I will come back for my next car. Super fast and easy transaction More

by abielpineda7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Feb 02, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 01, 2023

Charlie Pickett went over and above helping find and MATCH my son to the perfect car! This is my second car to purchase with Charlie, and I tell everyone about our experiences with him. He’s truly one More

by Dannafredrick59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Feb 02, 2023 -

Dallas Lease Returns responded

We are very happy to hear that Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2023

Jody Kirk is the best car salesman I have ever worked with. Over the years, I have purchased multiple vehicles from him and have always been extremely satisfied with the service he provides. Jody is know More

by gregw
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Feb 02, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that Jody provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

February 01, 2023

Rick was terrific. I was stuck in Dallas in this epic ice storm and found this car that I have been lusting after for a long time. Rick drove in on highways covered in More

by aarobatic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again.

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