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Dallas Lease Returns

Dallas, TX

5.0
7,936 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,936 reviews

October 01, 2022

Great service very good Communication really fair pricing will come back for my next vehicle More

by terrellfolse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

October 01, 2022

Amazing customer service and was very reasonable with time and throughout the entire process. Her patience was very much appreciated More

by longlamel469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 01, 2022

We had a very easy buying experience. Pete Hankins has wonderful customer service skills and is extremely knowledgeable. He answered any questions we had and was very easy to contact. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2022

Carl went above and beyond to give me the best service I’ve had in a long time! He didn’t pressure me to buy and he’s so patient and understanding and found exactly the car I wanted. My son wants to buy More

by sandyc1554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 30, 2022

Edgar Silva, Don Webb, and Darveen did an outstanding job of making the process painless! Edgar especially accomodated our needs we will be referring and hopefully returning. More

by reymendoza817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2022

Easiest stress-free car buying experience i've ever had. Christian was professional, humorous and more like a friend than a salesman. I will buy all of my cars from here in the future. More

by crazygooseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Christian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2022

Thank you Charlie for helping me and my wife as we started the car process. You gave us lots of great information. More

by terry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

September 30, 2022

Thank you Charlie for the help you gave me when looking for a vehicle. I was so pleased with all the information you shared. More

by anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Charlie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 30, 2022

I was stressed and worried about car shopping. Charlie made me feel comfortable and confident with my decision. He was very friendly and knowledgeable. Will definitely be coming back. More

by Sunshyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
September 30, 2022

Definitely a company I would highly recommend if you’re looking for a vehicle in or out of state. I’m an out of state buyer. Pete went above and beyond than most salesmen do. He told me exactly everything More

by Lyle caddell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Pete provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

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