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Dallas Lease Returns

Dallas, TX

5.0
7,868 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,868 reviews

September 10, 2022

Working with Pete is always easy. Second purchase and with not perfect credit he always get us in the vehicle we want. More

by Jeremyarcher1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jeremy, please do not hesitate to let us know. We are always happy to help!

September 10, 2022

I have had the most amazing experience on getting a new car thanks to Anthony. He went above and beyond to make sure my wishes on getting the car came true ! He worked more than he has to to help me out ! More

by Angelique.salamanca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Dallas Lease Returns responded

Thank you, Angelique, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

September 09, 2022

Edgar is the to go guy, great experience, easiest and quickest transaction ever, wife loves the new Gladiator More

by raul.gr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks you for choosing Dallas Lease Returns!

September 09, 2022

Mi mejor experiencia comprando carros , Roel es una persona muy paciente , Se siente uno como en familia , no es un lugar donde te cobren cargos aparte del precio ,pelea con los bancos para conseguirte More

by Ordaz73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Roel, and it was a pleasure having you at the dealership. We appreciate your review!

September 09, 2022

Great service, Sindy came in on her day off and flew through the paper work with me. Best experience I’ve ever had at a car dealership. More

by nicholas.wattles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Sep 10, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Nicholas, and let us know if we can be of any more assistance!

September 09, 2022

Scout was awesome! Great experience from start to finish. Would highly recommend DLR and Scout if you are looking for a used vehicle. More

by Chughes1876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scout Morris
Sep 10, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2022

Best experience buying a truck. I would highly recommend buying from him at Dallas Lease Returns. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

September 08, 2022

Blanca provided excellent customer service and explained everything really well. I would recommend her to everyone. More

by Moya_Esmeralda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Blanca delivered such a great experience!

September 08, 2022

Needed to down grade to a used vehicle to save some money to go back to school, Eric was incredibly helpful and went out of his way to get me into the vehicle I wanted for the right price. They also provid More

by Ian2722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 08, 2022

Great communication, no haggling, no holding your trade in keys hostage like other dealerships. Overall the BEST car buying experience I have ever had. More

by Eddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Sep 08, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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