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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,868 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,868 reviews

September 07, 2022

The process was amazingly easy. Omar and Kayla did what they said they would do. I will purchase from them again More

by Chris Pendola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch, Omarr Watkins
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Sep 07, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Chris! We are so glad that Omarr and Kayla had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 07, 2022

This was the quickest and easiest car buying experience ever. Charlie Pickett was very friendly and helpful. More

by Sal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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Sep 07, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

September 07, 2022

Ty Jones was amazing with helping find the perfect vehicle and made it a very easy process. Extremely happy with the services. More

by bridgemanheidy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ty and our team, and we look forward to working with you again.

September 07, 2022

This was the best car buying experience I’ve ever had. Ty was great! They were honest, cheerful, and very accommodating. This will be my go to for any future car purchases. More

by ChrisRamsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Chris! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

September 07, 2022

Great service, great communication, EXTREMELY PROFESSIONAL. I would recommend Roel and DLR any day! They were up front from the very beginning and the process was smooth and fast. More

by Robert.Mathis35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review, Robert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

September 07, 2022

I can’t say enough good things about Dallas Lease Returns and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to More

by jsantander1181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Jose! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback!

September 07, 2022

Brad was very easy to buy a vehicle from! ! I will be back!! Come see him!!!! More

by Asarej841234asare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
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Sep 07, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Sep 08, 2022 -

Asarej841234asare responded

It’s a pleasure doing business with you all.

September 06, 2022

DJ was great. Very personable, honest and he did the leg work. I’ll probably have him help me find all my cars going forward. More

by Ahiesha9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Johnson
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Sep 07, 2022 -

Dallas Lease Returns responded

Thank you for your review and kind words for DJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 06, 2022

Fantastic service and outstanding selection of high end, extremely well maintained cars. Brad Hoang provided exceptional service from start to finish. We will be repeat clients! More

by jenniferticer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Jennifer! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

September 05, 2022

Just purchased a 2nd vehicle in two days because of the outstanding job Christian and Brad did on the first vehicle. I cannot say enough good things about Dallas Lease Returns and their team. More

by Mrssrymer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Report | Print
Sep 06, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian and Brad met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

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