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Dallas Lease Returns

Dallas, TX

5.0
7,936 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,936 reviews

September 30, 2022

Dallas Lease Returns has the best available inventory in Texas. This team is knowledgeable smart helpful and goes above and beyond to satisfy the needs of their clients I was so pleased with my service and More

by Diana Keller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

September 30, 2022

loved every encounter i had with Charlie. He got me a great car and the buying process was so smooth. I would definitely recommend Charlie Pickett with Dallas Lease Returns More

by lexuslover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 30, 2022

Very helpful and had patience with me! Bobby was so great i referred family members to him. More

by Lilrockstarbooking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2022

Sindy was great to work with! She listen to all of our needs and executed beyond our expectations: if you’re in the market reach out to her! You wont be disappointed More

by Eddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

September 30, 2022

When I initially reached out, I was dealing with another salesman who wasn’t effectively communicating with me. However, I called to speak with another salesman and Steve won me over. We communicated almost More

by Candilove7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

September 30, 2022

Great selection of vehicles and great pricing. Numerous options are available for all budgets and types of vehicles. No pressure sales made dealing with Dallas Lease Returns awesome! Edgar Silva More

by acb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Edgar had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 29, 2022

Everything went smoothly. Charlie was very informative & helpful every step of the way. I mail shop here again & refer friends/family as well. More

by Jsmeeks00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that Charlie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

Oct 15, 2022 -

Jsmeeks00 responded

Everyone was helpful & kind every step of the process. I will def. shop here again for any/all auto needs. Thanks again, J. Scott Meeks

September 29, 2022

The buying process is extremely easy as well as the option to see many different vehicles under one roof. More

by Montyj328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2022

This is the 3rd vehicle I’ve purchased from Chris Mikell at Dallas Lease Returns. I will only buy from him because I trust him. He’s very particular about the vehicles he’ll show me. They have all looked br More

by Jzachary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Bobby did a great job in keeping me updated throughout the process and got me in to a great vehicle! More

by RK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

We are very happy Bobby provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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