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Dallas Lease Returns

Dallas, TX

5.0
7,876 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,877 reviews

August 26, 2022

You guys are the greatest! Carl and Pete are true professionals. The were very informative and Carl was very patient and supported me throughout the entire process. Now I know More

by jasthompson1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Carl White III
Aug 28, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

This is honestly one of the best dealerships in dfw would recomend to amy one thats looking for a great car at a good price ask for sindy she is awsome sales rep she help me with my first time leas. Thanks More

by Jc1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sindy and our team met your expectations. Thank you again for choosing Dallas Lease Returns!

August 26, 2022

Very professional! Has a great inventory to look through and the process was very understanding. More

by turtleshell.willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 26, 2022

Brad is very knowledgeable and experienced. I feel he really dedicated his time to make my car experience smooth and easy! More

by Brick815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Brad, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2022

Talk about patience, honest and accommodating. Chris is a great Human and a wonderful salesman More

by Puffin11746
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 25, 2022

Chris is awesome! Definitely personable and would highly recommend him he’s got an extensive reach and can help you find the vehicle for yours or your families needs � More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, Rebecca, and for taking the time to leave us this wonderful feedback. It's great to hear that Chris provided you with excellent customer service!

August 24, 2022

Kayla is amazing and absolutely wonder. Made everything very easy to understand and worked out the best deal for me More

by Neasha03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 24, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

August 24, 2022

The process went smoothly from start to finish. Was only there for about 1.5 hours. More

by cheri3boys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Aug 24, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 24, 2022

I would like to thank Kayla Bunch and DLR for the wonderful experiences, I had online and face to face at the dealership. Kayla has what I call PAI (professionalism, attentiveness and informative) I More

by rorx2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch, Charlie Pickett
Aug 24, 2022 -

Dallas Lease Returns responded

Thank you for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Kayla was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

August 24, 2022

We were looking for a Mercedes to replace our current one and found the one we liked at Dallas Lease Returns. Kayla was great from the start— very communicative and fairly easy process. This group was stro More

by amynorred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 25, 2022 -

Dallas Lease Returns responded

It's fantastic to hear thatKaylae provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

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