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Dallas Lease Returns

Dallas, TX

5.0
7,938 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,938 reviews

June 27, 2022

James was my salesman he was very professional and helpful! HIGHLY recommend! Staff was very friendly and environment clean! More

by Shae S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Jun 28, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that James was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 27, 2022

We all know the spiel. Walk in to the dealership and you’re immediately bombarded by sales people. Working with Chris was quite the opposite. He’s patient with your questio More

by Alejandro Beltran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

June 27, 2022

I worked with Richard Bell, and he was a joy to work with. No sales pressure, just outstanding customer service and professional! Over the years, I have worked with many salesmen, none compare with Mr. More

by Ttpp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 27, 2022

I recently purchased a vehicle from Carl White and he was professional and made the entire process easy and stress free from start to finish. If you’re in the market for a new vehicle I highly recommend comi More

by heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Jun 28, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 27, 2022

Richard Bell my sales agent was top notch, Very attentive and understanding to my needs he contacted me on several occasions when he had the vehicle I wanted in inventory. Finally the right one I said i want More

by Vtrich007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 27, 2022

We came in looking for a specific vehicle only to find out that we overlooked a missing feature that we needed. Carl took us back to his office and we disuccsed exactly what we were looking for with spec More

by LKB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 27, 2022

Very great experience and very helpful. Willing to work with you and help you out. More

by nolanmelancon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 26, 2022

Compared to most dealerships, Brad listened to our needs and didn’t try to just sell us a car but also get our credit up so we can help for future mortgage. Best experience by far, I would 10/10 recommend! More

by Angelina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 25, 2022

Edgar was a pleasure to work with. He was very helpful and never tried to pressure me to make a decision. This dealership has a great selection and great service. I highly recommend th More

by Marcpgarza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

June 25, 2022

I highly recommend working with Darrin if you need a vehicle. He was very responsive. He provided all the details I needed to make a decision. I was struggling to decide between a couple vehicles and Da More

by tshippy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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