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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

June 10, 2022

Richard Bell was awesome! He found the car we have been looking for over a year! His customer service was great! He treated us like family! More

by Marilyn Goss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Dallas Lease Returns responded

Marilyn, Congratulations on your new vehicle! We are so glad that Richard had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 09, 2022

It was very efficient, professional, and went beyond to meet all of our needs. The atmosphere and layout was very inviting. More

by esims618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Jun 10, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

June 09, 2022

very good customer service and Sindy is a very kind person who likes her customers to be happy with their purchase. More

by Sergio Sánchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 10, 2022 -

Dallas Lease Returns responded

Sergio, Thank you! Sindy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 09, 2022

Pete was very thorough, organized, and honest. He stuck to his word and treated me like family. I will definitely be back to do business and send my family and friends to him as well! More

by Heather.4595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Dallas Lease Returns responded

Heather, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Pete and our team here at Dallas Lease Returns are glad to have you as a customer.

June 09, 2022

We are happy because the SUV, Sindy is a very good seller, if I purchase an other car, for sure I will buy it with sindy More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Jun 10, 2022 -

Dallas Lease Returns responded

Daniel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2022

Charlie was great to work with! He was honest, kind, respectful, transparent and truly made us feel valued. More

by ameliaowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
June 08, 2022

Charlie truly embodies the core values that Dallas Lease Returns believes in. We would recommend him to anyone that is looking for a vehicle. More

by jeffrey.owen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Jun 09, 2022 -

Dallas Lease Returns responded

Jeffrey, Here at Dallas Lease Returns, customer satisfaction is our #1 priority. Charlie and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 08, 2022

Christian Hall and Chris Mikell were extraordinarily helpful salesmen. Both were very patient with me after I got COVID-19 and helped find me good options within my budget and car specifications. I had More

by K. C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Jun 09, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Christian and Chris know if we can be of any more assistance!

June 08, 2022

I’ve purchased quite a few cars in my day. I’ve had good sales experiences, and I’ve had bad ones. I’m glad to say that this sales experience was a great one! My SM, Brad, was great to work wi More

by Damecus_croom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dallas Lease Returns responded

Damecus, Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback!

June 08, 2022

Ask for Sindy if you want the best deal and the best conditions to buy, she is extremely patient and very profesional ! Thank you Sindy! You are awesome! You exceeded the expectations in your service a More

by OM Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Jun 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Sindy and our team. We're glad to hear we delivered such a great experience!

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