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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

May 04, 2022

Great service and friendly dealer. Very honest and willing to help made most of sales. More

by coachmackey23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dallas Lease Returns responded

Coach Mackey, Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

May 04, 2022

Fantastic customer service! !! Rick Bell was the most helpful and pleasant salesman. I would recommend anyone to this dealer. From the moment I walked in to the time I signed the More

by Brett Case
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Rick had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 04, 2022

Richard was very accommodating made sure I was taken care of I will definitely come back to purchase another car love this place More

by Laquieshapropes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. Richard and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

May 03, 2022

Perfect car buying experience! Anthony got me an awesome deal. He filled gas tank. Walked me through everything thoroughly. Very knowledgeable and efficient associate. I could not More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
May 04, 2022 -

Dallas Lease Returns responded

Thomas, Congratulations on your new vehicle! We are so glad that Anthony, Parveen, and Tammy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 03, 2022

Reliable , trustworthy, helpful , i love her ❤️ . Choose her or u will regret it . She is awesome and she is about business & helping her customers. I’ll choose her again and again . I’ll be back More

by Msmilky9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Blanca had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 02, 2022

Beautiful cars and great employees. Always feel welcome when I walk right in. Working with Pete is stress free, he gets the job done instantly. This would be my second vehicles purchase More

by Jds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 30, 2022

Easy fast and had the exact vehicle I wanted. Pete was great to work with and will be doing business with him in the future! More

by Jeremyarcher1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Pete and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 29, 2022

Didn’t take long for the process very friendly I will let others know that you can get a great deals on whatever transportation you need More

by wallen1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 29, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 29, 2022

Process was quick and We felt Welcomed and everything was explained. And she made it possible for the vehicle to be delivered tomorrow since it was not ready. We were taken to the Shop to see it. More

by Kspencer76119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 29, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2022

Professional! Responsive! Attentive! Not aggressive, but kindly Persuasive! LISTENS to you! WORKS FOR YOU! LIGHTNING FAST! Knowledgeable! Those descriptions don’t More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Kerron. We're glad to hear he delivered such a great experience! Congratulations on your new vehicle! We look forward to seeing you again!

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