Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,942 reviews
February 17, 2022
Had the best experience here! Fast, courteous, professional and Charlie took care of me like never before! He knew exactly what I wanted and made it happen without jumping throu Fast, courteous, professional and Charlie took care of me like never before! He knew exactly what I wanted and made it happen without jumping through hoops and spending hours just sitting around! I highly recommend working with him and will be referring business his way! More
by misty_links
Employees Worked With
Charlie Pickett
February 17, 2022
Kerron went way and beyond to assist me with my second purchase from Dallas Lease and Returns. I appreciate it. He even made arrangements to have the car delivered to me due to me being sick. Thanks for purchase from Dallas Lease and Returns. I appreciate it. He even made arrangements to have the car delivered to me due to me being sick. Thanks for your professionalism. Definitely sending customers your way! More
by Meredith.johnson39
Employees Worked With
February 17, 2022
Mr. James Smith is the bomb. He is a great salesman. He is very respectful, attentive to me and the questions I had. Mr. Smith is very knowledgeable in h James Smith is the bomb. He is a great salesman. He is very respectful, attentive to me and the questions I had. Mr. Smith is very knowledgeable in his job. I appreciate that. Please shout Mr. Smith out for a job well done. I will Make sure to send my friends your way. More
by renellandjay
Employees Worked With
James Smith
February 16, 2022
My brother initially put me in contact with Tony. I had low expectations of seeing a vehicle I truly liked and assumed I would be meeting the average salesman like at every dealership I had visited o I had low expectations of seeing a vehicle I truly liked and assumed I would be meeting the average salesman like at every dealership I had visited over the past few weeks. Tony took me through the entire process and answered all of my questions in entirety. Not just from a business stand point, but also from a personal standpoint. You don’t find this sort of genuine treatment at most places. I can honestly say I found the car of my dreams and made the right choice by going to this dealership. I look forward to referring others to Tony in the future! More
by Jrmclin2009
Employees Worked With
Tony McKeel
February 16, 2022
Pete Hankins is the clients best advocate. He gets the deal done and gets the best deal! I would recommend him to anyone I know!! He gets the deal done and gets the best deal! I would recommend him to anyone I know!! More
by J Andrew
Employees Worked With
February 16, 2022
I just want to say I have NEVER had such an easy experience with a dealership like we had with DL&R! Richard Bell is who to ask for! He’s very professional and gets you what you ask for! Thanks Ric experience with a dealership like we had with DL&R! Richard Bell is who to ask for! He’s very professional and gets you what you ask for! Thanks Rick! Tonie is very much pleased! More
by NNF
Employees Worked With
February 16, 2022
Sindy really did her best to help my situation didn’t think I could get approved but she made it happen and I’m very satisfied with my car as a start to build my credit!! think I could get approved but she made it happen and I’m very satisfied with my car as a start to build my credit!! More
by Ctejeda0225
Employees Worked With
Sindy Fernandez
February 16, 2022
We appreciated the no pressure atmosphere and the no-rush atmosphere. A wide selection to select from. atmosphere. A wide selection to select from. More
by Frisco Car Buyer
Employees Worked With
February 16, 2022
Mr. Pete is the best salesman I ever bought a vehicle from great customer service and he took care of me Thanks for Everything!! Pete is the best salesman I ever bought a vehicle from great customer service and he took care of me Thanks for Everything!! More
by Frank Adams
Employees Worked With
February 16, 2022
Excellent customer service from Edgar. He was professional and a pleasure to work with throughout the process. He was professional and a pleasure to work with throughout the process. More
by Jarod
Employees Worked With
