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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

January 28, 2022

Smooth Experience, Professional and Courteous. Darrin was great throughout the process. We purchased 2 vehicles and are extremely happy with the process and the service. All we had to do was come in and sign More

by thesmiths1741
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jan 28, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Darrin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns!

January 28, 2022

Our experience was the quickest and most easiest car buying process my husband and I have ever had! They didn’t give us the run arounds at all and communicated with us through the whole process. More

by Juliana Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team, Juliana. We're glad to hear we delivered such a great experience!

January 27, 2022

Our salesman Bobby Nicholson is the reason we keep coming back. The dealership is clean, the cars are always sparkling and the other team members are always welcoming. Very happy w my purchase. More

by Tameca Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Bobby and we hope you enjoy your new vehicle. We truly appreciate your feedback!

January 27, 2022

Awesome experience! Anthony knew everything about the Aud. He taught me a lot. I WILL RETURN More

by Alphonzo05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dallas Lease Returns responded

Alphonzo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2022

Very courteous, professional and responsive. Kept me in the loop during entire sales process. Will certainly buy here again. More

by rickmckinstry647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jan 26, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

January 26, 2022

Outstanding service by Edgardo Silva. Made my car buying experience a breeze. Next vehicle I know where an who is coming to see. More

by DanielR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Dallas Lease Returns responded

Thank you so much, Daniel, for your wonderful review! We are thrilled that Edgar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

January 26, 2022

Pete is a no xxxxxxxx kind of guy and that’s what makes him the best. He went out of his way to make sure my wife and I got what we needed to accommodate our growing family and did everything he could to m More

by Bailey.fennell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pete here at Dallas Lease Returns. Congratulations on your new vehicle and we look forward to seeing you again!

January 26, 2022

My husband and I had the pleasure of working with Edgar during our vehicle purchase. He was attentive and patient with us as we made a decision that best suited our growing family. Edgar made the process e More

by Juliana Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dallas Lease Returns responded

Juliana, Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Edgar and our team were able to help, and we hope to see you again!

January 26, 2022

Excellent service! Excellent sales agent! Awesome vehicle! ⭐️⭐️⭐️⭐️⭐️ After searching for well over a month for just the right vehicle that was within my criteria, I finally found it at DLR’s and go More

by fynmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. We look forward to having you as one of our valued customers for years to come.

January 26, 2022

When I walk on the lot, A salesman by the name of Anthony greeted us with a smile that kept me smiling. We found the car and will be coming back. This place is awesome. Clean cars More

by nhazzard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Anthony was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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