Back

Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

By Type

Showing 7,947 reviews

June 01, 2021

Sindy was a pleasure to work with. Prompt to answer any questions, and her follow through was excellent. Thanks for all the help setting us up in the Q7! More

by Braupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Sindy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 01, 2021

Spoke with Michael regarding a used vehicle. I need one with low mileage at an affordable price. Michael is very knowledgeable and had the right answers. Highly recommend. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. Congratulations on your new vehicle!

June 01, 2021

Great experience with a friendly personal attention to detail. The selection was incredible and if I could have left with several I would have. Thank you Bobby. More

by Williamvomusa01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, William, for taking the time to share your thoughts on working with Bobby in our sales department. We're glad to hear he delivered such a great experience!

May 31, 2021

Traveled to Dallas, stopped to look at cars. I was greeted by an ultimate professional in Don Webb. He is very knowledgeable and provided great customer service! I am looking for a Mercedes 350 and h More

by Rab-b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

It's great to hear that Don was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

May 31, 2021

Seemed like a good dealer, happy with service. Worked Seemed like a good dealer, happy with service. Worked really hard to get us a good deal. We will be back for sure. I think we got a good deal. More

by Dysthopia817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras
Jun 01, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 31, 2021

Michael was referred to me by a friend. I am an older woman (85) and currently lease an Audi. I am looking to purchase a gently used car when my lease expires. Michael was very understanding and spoke in More

by Roz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much, Roz, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Michael! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2021

This is the second vehicle I have purchased from Chris Mykel and Dallas Lease Returns. I thought my last purchase marked the best car-buying experience ever, but Chris managed to raise the bar again. Prof More

by dustn.ball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 31, 2021

Bobby Nicholson was great. Very patient and thorough. Service was exceptional and we will be back! Thank you Dallas Lease Returns for a great experience. More

by Bigcedmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2021

Don Webb was awesome in helping with my car needs. Communication was great and made me feel like I was the most important person in the world. Great guy!! More

by Tish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Tish, It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 31, 2021

Sindy was great, very helpful and had all the information ready for me to make the purchase as easy as possible. I ended up buying a new truck but if I would have bought used, I was going to be through Sindy More

by Kyle.wise
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Kyle, Thank you for taking the time to share your thoughts on working with Sindy and our team. We're glad to hear we delivered such a great experience!

...
444
...