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Dallas Lease Returns
Dallas, TX
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,841 reviews
February 27, 2020
When my wife and I arrived at Dallas Lease Returns we were immediately impressed with how clean and organized the entire place was from the parking lot to the reception area. And when our agent Derrick D were immediately impressed with how clean and organized the entire place was from the parking lot to the reception area. And when our agent Derrick Davis my wife commented to me how professional you could tell he was just from his clothing and confident demeanor. There was never an uncomfortable moment as we were treated as friends and not just clients. We will definitely send anyone we know that is considering a vehicle purchase to Dallas Lease Returns. More
by erniewill51
Employees Worked With
Tammy Lacy, Derrick Davis
February 27, 2020
James was great!! Very patient and informative about all the vehicles in stock there. I will definitely be back for a another car! Thanks again James the vehicles in stock there. I will definitely be back for a another car! Thanks again James More
by Ms.White0603
Employees Worked With
Tammy Lacy, James Smith
February 25, 2020
Pete Hankins, and the Dallas Lease Returns did a great job helping us find our vehicle! They made the process very smooth, and painless! I would recommend them to anyone looking for a vehicle! job helping us find our vehicle! They made the process very smooth, and painless! I would recommend them to anyone looking for a vehicle! More
by brazilkhill
Employees Worked With
Other Employees :
Ken Purnell, Anna Gutierrez, Mo Diakite, Lisa Vinecke
February 25, 2020
I must say I deal with carwood dealerships on many occasion's he is not only made it easy he was very honest and very professional and has done everything that I feel could have been done on their in occasion's he is not only made it easy he was very honest and very professional and has done everything that I feel could have been done on their in to make me feel as comfortable as possible I will definitely be back don't know if I will ever buy a car anywhere else the experience was awesome he was very a tentative to my needs found exactly what we wanted and even helped us get in the price range by moving a few things around very much appreciated and I will be recommending Mo to many of my friends More
by Cnegrotto3
Employees Worked With
Mo Diakite
February 25, 2020
Wow love the dealer ship is huge and variety choices and also clean and neat , And I like the salesman which is Derrick Davis,He so nice and friendly costumer service he is experienced and excellent service also clean and neat , And I like the salesman which is Derrick Davis,He so nice and friendly costumer service he is experienced and excellent service he gives us Thank you Derrick l will refer my friends and family soon More
by Elfnesh
Employees Worked With
Derrick Davis
February 25, 2020
From start to finish the service was spectacular, Chris gave us all the information needed and once we had the right vehicle he was there for us and went above and beyond with service gave us all the information needed and once we had the right vehicle he was there for us and went above and beyond with service More
by antonio_riveroll
Employees Worked With
February 23, 2020
I had spoken to Pete Hankins about finding me a truck with low miles. He showed me one that I liked but had too many miles. Then he called me about a 2018 Chevrolet 4x4 they had just gotten in. I looked with low miles. He showed me one that I liked but had too many miles. Then he called me about a 2018 Chevrolet 4x4 they had just gotten in. I looked at the truck and decided that it was what I wanted and Pete put the deal together. Overall an easy experience. More
by Michael.timberlake71
February 23, 2020
Pete and Sam are great guys. They made a way when I thought nobody could help me. I will forever buy my cars from them. thought nobody could help me. I will forever buy my cars from them. More
by tdeshea004
February 22, 2020
San was awesome to work with. I had a vehicle that no longer could get me from Point A to Point B and Sam helped me with the entire process via telephone, email, and kept me in the loop with anything th longer could get me from Point A to Point B and Sam helped me with the entire process via telephone, email, and kept me in the loop with anything that came up. When I finally was able to get to their office three days later all I had to do was sign paperwork and hand over my old vehicle. He took care of me from start to finish and it was easy!!!! More
by 3lovebugsmom
Employees Worked With
Sam Turner
