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Dan Cummins Chevrolet Buick of Paris - Service Center

Paris, KY

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93 Reviews

93 Reviews of Dan Cummins Chevrolet Buick of Paris - Service Center

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November 21, 2018

Service Rep The male representative that checked me in was not a kind and personable individual Not sure how he was placed in a customer service roll when he More

by Lordslittleone
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Nov 21, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Lordslittleone, thank you for taking the time to leave us this valuable feedback. We will certainly use this for coaching purposes moving forward, to ensure you have the absolute best dealership experience possible. Thank you for choosing Dan Cummins and please know we are committed to you and your complete satisfaction! - Megan Saxey, BDC Director

October 16, 2018

Lack of Competence in Service Department Service department will fail miserably to complete recall and warranty work. Buyer beware!!! Don't expect Dan Cummins to stand behind their warranty. More

by NickMoss_110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Favorite, Stacey Sheeler
Oct 16, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Mr. Moss, thank you for taking the time to leave us this feedback. I know our Customer Relations manager Ms. Christina Z has reached out to you, and we are currently working to resolve your concerns. Our greatest apologies for your frustration, and please know that we will do all in our power to make this right with you. Looking forward to serving you further. - Megan Saxey, BDC Director 859-340-1755 x 322, megansaxey@dancummins.com

October 15, 2018

Happy wife My wife has been insistent on making getting in and out of the Buick easier. I remembered that I had a 10 percent off parts parts so now I have a happ More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Sheeler
Oct 15, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Len, thank you so much for choosing Dan Cummins Chevrolet for parts and service. We hope those side steps making owning that Buick even sweeter. Have a wonderful day! - Megan Saxey, BDC Director

September 18, 2018

Fast friendly and efficient I have to drive 3-1/2 hours to get my oil changed to keep my lifetime warranty intact. I was earlier than expected. They got my truck in and completed More

by Morganv3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Sipple
Sep 22, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for the awesome review, Morgan! We're glad to hear you loved your experience with us, and look forward to working with you again in the future. - Megan Saxey, BDC Director

August 23, 2018

Oil changes Michelle from the service desk really helped me alot.. I needed a quicker appt she fixed me right up. They are so quick!! They do not drop any oil an More

by Zade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle from service , Robbie Nash
Aug 28, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for choosing Dan Cummins Chevrolet for all your sales and service automotive needs. Our team is on a mission to ensure your 100% complete satisfaction. - Megan Saxey, BDC Director

August 18, 2018

Service Good experience, the staff is friendly and the waiting area is very nice and includes refreshments .I would definitely recommend this dealership to fr More

by gbre1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Sheeler, Cory Brewer
Aug 21, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for allowing us the opportunity to earn your business. We're so glad you were able to feel right at home when visiting us! - Megan Saxey, BDC Director

August 01, 2018

Service Department Had a plastic cover come loose under the engine that dragged and made noise. They fixed it in less than an hour when I brought it in without an appoin More

by MyChowChow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Favorite, Tim Hollifield, Stacey Sheeler
Aug 02, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for choosing the Dan Cummins Chevrolet service department! We appreciate your business, and look forward to serving you again in the future. - Megan Saxey, BDC Director 859-340-1755 x 322, megansaxey@dancummins.com

July 28, 2018

Great Dealership !! Very Friendly Staff Great Dealership. Had oil change and tore rotation. Everyone in the service department were friendly and very nice. Although I bought a Toyota Tundra More

by dsfire1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carrigan, Sam Favorite, Tim Hollifield, Stacey Sheeler
Jul 31, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for the stellar review! We love having your as part of our Dan Cummins family, and will always take care of you whether sales or service. Have a wonderful day and please let us know whenever you need any additional assistance. - Megan Saxey, BDC Director

July 25, 2018

Oil change I live 30 minutes away, but still drive in to have my car serviced. The staff is and always has been very friendly and professional. More

by Amywvumu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy Hardy
Jul 31, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for the fantastic review! We're so glad you choose to make the drive to Paris, and can assure you will continue to experience the same wonderful service. - Megan Saxey, BDC Director

July 22, 2018

Excellent service Staff professional and courteous. Service was timely. Oil change, checked out seat for repair and key made all in an hour. Very satisfied with deale More

by Ttdk1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy, can't remember the name of the gentleman in service and can't remember the name of gentleman in parts.
Jul 23, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for the kind words about your visit with our service department! We're so happy to be the preferred dealership for all your automotive needs. - Megan Saxey, BDC Director

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