
Dan Perkins Subaru
Milford, CT
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2,745 Reviews of Dan Perkins Subaru
This service was a nightmare and I am hoping they can correct the mistakes they made. Will update if they do. Went there for an oil change - basic 36k mi service. Will put the worst 1st 1) the car w correct the mistakes they made. Will update if they do. Went there for an oil change - basic 36k mi service. Will put the worst 1st 1) the car was smelling of smoke. Opened the hood and smoke everywhere. 2) the basic inspection sheet wasn’t provided as the tech was new and did have Subaru access. So the advisor had them do it while I waited another hour for it. 3) Trivial detail - was told the car is vacuumed but it wasn’t - so that means not being truthful to the customer More
Welcome feeling when walking into the show room. Friendly staff and very knowledgeable with answering all my questions I had about the CrossTrek. A very pleasant experience! Friendly staff and very knowledgeable with answering all my questions I had about the CrossTrek. A very pleasant experience! More
Daniel was very professional and took excellent care of me and my car problem. It was a very easy and seamless transition from drop off to pick up. Everyone in the service department that day was very pati me and my car problem. It was a very easy and seamless transition from drop off to pick up. Everyone in the service department that day was very patient and considerate. Dan Perkins should be proud of its Service team. Nice job! More
I just had my 24 month, 24000 mile checkup dinecon my 2024 Subaru Crosstrek. The new dealership is beautiful, check-in and check-out is so easy. My amazing tech/contact person was Daniel. He gave me a ti 2024 Subaru Crosstrek. The new dealership is beautiful, check-in and check-out is so easy. My amazing tech/contact person was Daniel. He gave me a timeline and brought me to the very comfy waiting area. Going to Dan Perkins Subaru is honestly a very pleasant experience!! More
Great team. They make the process smooth and simple! Second Subaru we’ve purchased in the last twelve months! They make the process smooth and simple! Second Subaru we’ve purchased in the last twelve months! More
My last oil change was super pleasant. The Rep was polite, friendly, helpful and answered any question I had. Left there very pleased. The Rep was polite, friendly, helpful and answered any question I had. Left there very pleased. More
Melissa was awesome! She was very friendly, helpful, and professional. I hope I Get hooked up with her every time I bring my car in for service. Thanks Melissa! She was very friendly, helpful, and professional. I hope I Get hooked up with her every time I bring my car in for service. Thanks Melissa! More
We had a very good experience there. Everybody was polite helpful. When we decided to buy the car, we were told it would be ready. The next day and it was we're very satisfied with deal Everybody was polite helpful. When we decided to buy the car, we were told it would be ready. The next day and it was we're very satisfied with dealing with you guys. More
David was very professional and efficient, He got my car in for diagnostics and provided details of the work and costs needed to repair my car, He gave a complete detail of the repairs on the specific issu in for diagnostics and provided details of the work and costs needed to repair my car, He gave a complete detail of the repairs on the specific issue of my visit, and also provided a list of other suggested service needed. I would give a 5 star for David's service but the cost of repairs was a too high to give 5 stars. More