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Dan Perkins Subaru

Milford, CT

4.8
2,715 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,715 Reviews of Dan Perkins Subaru

June 26, 2022

We have been pleased with efficiency & courtesy of service dept. We were disappointed to hear Hamid in sales had resigned;we purchased 2 lease vehicles with his expertise assist More

by SUEROG21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Jun 29, 2022 -

Dan Perkins Subaru responded

Our sales team will certainly be able to continue your experience in sales in the future and our service team are always there for you.

June 26, 2022

Polite. Interested. Wanting to please. Excellent prompt service. Superb workmanship. I’m a satisfied very satisfied customer. More

by LARASH
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Jul 27, 2022 -

Dan Perkins Subaru responded

Larash, we strive for a high level of customer satisfaction in all aspects of our dealership.

June 23, 2022

I had to come back twice for a scheduled appointment because you didn’t have the part needed when u knew I was coming in for that particular service. Plus I waited in the waiting room and wasnt informe More

by MICKEYM1114
Customer Service
Recommend Dealer
No
Employees Worked With
David Ortiz
Jul 28, 2022 -

Dan Perkins Subaru responded

Hello Mickey, Thank you for the opportunity to resolve this issue.

June 23, 2022

Everything was done as stated and car is running good. Staff was polite and friendly. More

by KVLUCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Jul 27, 2022 -

Dan Perkins Subaru responded

Kvlucy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

June 22, 2022

Twice failed to fix moon roof gets stuck issue , after saying that the problem had been resolved. More

by MITCHTILK
Recommend Dealer
No
Employees Worked With
Do not know who took care of vehicle
Jul 28, 2022 -

Dan Perkins Subaru responded

Mitchtilk, we're extremely disappointed to hear that you left Dan Perkins Subaru unsatisfied. Marc Mesidor, our service director was able to fix this issue and I am happy to see that you are satisfied. Avrom Sevell, GM

Jul 30, 2022 -

MITCHTILK responded

Moon roof still not working properly

June 22, 2022

It took almost 2 hours for service to do an oil change and tire rotation, this is with a scheduled appointment. It took hours away from my work. They washed car but left droplets which made it spotted and More

by SUE26
Recommend Dealer
No
Employees Worked With
Tony Setaro, Shana Costa
Jul 28, 2022 -

Dan Perkins Subaru responded

Hello Sue, Please feel free to contact me so that we may offer you a complimentary detail on your car. Thank you, Avrom Sevell,GM

June 21, 2022

They still cannot find cause of an issue I have with my outback. I’ll try again in cold weather More

by REET97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia
June 21, 2022

Staff was informed and communicated well. I waited on site and car was ready in a timely way. More

by BJS-AIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Jul 27, 2022 -

Dan Perkins Subaru responded

Bjs-aia, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

June 21, 2022

I am always treated well at Dan Perkins and receive good service. No bad experiences More

by ANDREW@AGTHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Jun 29, 2022 -

Dan Perkins Subaru responded

Thank you for your kind words, Andrew

Jun 29, 2022 -

Dan Perkins Subaru responded

Thank you for your kind words, Andrew.

June 20, 2022

The customer service was very good. The Subaru Outback that bought, everything that I needed to know about it, my sales person help me in all of my questions about the car. More

by JOHNEDWARDSWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Setaro
Jul 27, 2022 -

Dan Perkins Subaru responded

Thanks for the positive star rating, Johnedwardswilson! We hope to see you again! We want all our customers to feel this way when leaving our dealership!

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