
Dan Perkins Subaru
Milford, CT
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2,706 Reviews of Dan Perkins Subaru
Great service department. Easy to book an appointment, always kept informed during servicing. Convenient location., Easy to book an appointment, always kept informed during servicing. Convenient location., More
All dealings were professional, cordial, and informative. There was no pressure or feeling that we were being rushed or pushed. Great personnel. There was no pressure or feeling that we were being rushed or pushed. Great personnel. More
I bought a used car from Dan Perkins in October 2021. It's the worst car buying experience I've had in my life. I was a first time customer in 1999 and came back to lease a vehicle in 2018 which I am ve It's the worst car buying experience I've had in my life. I was a first time customer in 1999 and came back to lease a vehicle in 2018 which I am very happy with. When looking for a first car for my son, I trusted Dan Perkins to sell me a reliable used vehicle ...which I purchased. A 2011 Subaru Impreza with 158k miles. The Carfax was good and the salesman from Dan Perkins ensured me was a safe, solid car. Shortly after bringing it home, I found it was not such a good car. Realizing buying used is a risk, I thought I'd just fix it. It started with the battery. I had the car 2 months and had to replace it for $200! Then in February 2022, all lights went on and the car wouldn't run. I had called Dan Perkins Used Auto Sales department about the issues and they said I bought it "as is" and would try to help find me someone to service the car. They never called back. I towed it to a mechanic for diagnosis and then to a Transmission Specialist. The specialist replaced the Transmission Control Module for $1200.00. After replacing the TCM, I now saw an electrical problem. The mechanic checked it out and said it might be a harness connection. At this point, I thought I was done. No chance! The car was leaking oil..most likely from the valve covers and I decided to fix it. While under the hood, I noticed a frayed belt. Back to the mechanic to replace the Alternator belt for $137.00. Dan Perkins Service didn't notice this? So early this month my son said there was noise from the wheels. Turns out the brakes were bad. Another $850.00! Dan Perkins Service didn't notice this either? We only put 2000 miles on this since purchasing! Two calipers were shot and of course all pads needed replacing. And now there's a transmission leak. I'm done. I'm totally disgusted. My son is very disappointed and I feel like I've been misled. I my opinion, I think the car should not have been on the lot for sale. The car is now worthless since a new transmission costs more than the book value and I lost a lot of money with nothing to show for it. I will NEVER purchase from Dan Perkins again. More
Steve Savo is an outstanding salesman and first class representative of the Dan Perkins Subaru dealership. He exemplifies that which a salesman should be: courteous, friendly, patient, knowledgeable and representative of the Dan Perkins Subaru dealership. He exemplifies that which a salesman should be: courteous, friendly, patient, knowledgeable and willing to take whatever time a prospect needs to answer their questions and convert them into a satisfied customer. After the sale was concluded his service-oriented approach continued with a very capable introduction to the operation of my new vehicle. I would be more than happy to recommend him to others seeking to buy a new Subaru. More
Dan Perkins Service Team is Top Notch! David and Jammell always greet me with a Smile and how may I help you! I usually wait upstairs which is very pleasant and clean. When the service David and Jammell always greet me with a Smile and how may I help you! I usually wait upstairs which is very pleasant and clean. When the service on my Subaru is complete, details are given and as always I my vehicle is washed and ready to GO! More
Steve and the whole team were great. Steve explained everything well and went above and beyond to help me get the best deal and was very personable. I didn’t feel like I was being talked Steve explained everything well and went above and beyond to help me get the best deal and was very personable. I didn’t feel like I was being talked into anything I didn’t need More
Always a great experience, whether it's for an oil change, a problem, or a new car purchase. Tony is the best and we have referred several people to him. He is always willing to go the extra mile for change, a problem, or a new car purchase. Tony is the best and we have referred several people to him. He is always willing to go the extra mile for us. I'd give Tony more stars if they was available!! My current Subaru is the 4th one I purchased from him! The service team is so professional and gets us in and out without much fuss or waste of time. More