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Dan Perkins Subaru

Milford, CT

4.8
2,703 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,703 Reviews of Dan Perkins Subaru

December 01, 2021

We love Perkins. Have 3 Subarus from them. Service is great. Gil is the best service rep we've ever had. More

by ROBERTBASKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Dec 04, 2021 -

Dan Perkins Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

December 01, 2021

Had to be towed to dealership car was fixed within a few hours glad they had the part. Had a faulty starter. Car only has 14000 miles on it. Very surprised starter went. I was not charged thankfully. More

by GOMETS2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Dec 04, 2021 -

Dan Perkins Subaru responded

Gomets2011, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 01, 2021

Easy peasy getting our recall done. And very kind staff to boot! Thank you for a great experience! More

by SUSUHAUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 04, 2021 -

Dan Perkins Subaru responded

Susuhauser, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 30, 2021

Left feeling like I was taken advantage of. Workers just wanted to upsell me rather then see how my car was actually doing and to see if the customer had any worries. Also a 2 and a half hour wait on an app More

by Santosc1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Dec 22, 2021 -

Dan Perkins Subaru responded

We are happy to hear that we were able to speak to you and hopefully earn your business again.

November 29, 2021

I would recommend this dealer, but I have noticed that the service personnel are not as friendly and attentive as they were a few years ago. When I picked up my car, no one reviewed what was done and More

by JON.CHARRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
Dec 02, 2021 -

Dan Perkins Subaru responded

Jon.charron, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 29, 2021

Service was great and the time f service was well within the estimated time estimated More

by ASKIRK78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Shana Costa
Dec 02, 2021 -

Dan Perkins Subaru responded

Askirk78, thank you for your kind words! We're happy we could help. Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

November 29, 2021

Recall work was completed in a quick time Frsme with Recall work was completed in a quick time Frsme with much assistance from reps was appreciated More

by ASKIRK78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Shana Costa
Dec 02, 2021 -

Dan Perkins Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

November 29, 2021

Very responsive to our needs. David Ortiz was excellent at helping us during a stressful time when we needed new tires due to an unexpected flat. More

by SANDYRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, David Ortiz, Marc Mesidor
Dec 02, 2021 -

Dan Perkins Subaru responded

Sandyray, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 29, 2021

Rude workers who call to tell you to come in for a recall service dept is ok More

by MURRCHRISTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Ortiz
Dec 22, 2021 -

Dan Perkins Subaru responded

Murrchristi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Thank you for taking our service manager, Marc Mesidor's phone call. We are happy to hear that you are satisfied.

November 29, 2021

This is one car dealership who actually puts the customer's needs first. So happy that I bought my Subaru from them. First class! More

by LINDAANTIGNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 02, 2021 -

Dan Perkins Subaru responded

Lindaantignani, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

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