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Dan Perkins Subaru

Milford, CT

4.8
2,729 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,729 Reviews of Dan Perkins Subaru

December 08, 2021

The ses & service have been terrible on all 4 of our cars, thanks Dan Perkins Team More

by BILLPITT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Aqulina, Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 11, 2021 -

Dan Perkins Subaru responded

Billpitt3, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

Dec 11, 2021 -

BILLPITT3 responded

We,ve beeen using Dan Perkins for service for the last 10+ years and plan on for the future due to the great service. Thanks See yo on Monday to service our other Subaru

December 06, 2021

The whole process was smooth and easy from drop off to pick up and waiting More

by THENEILSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Dec 08, 2021 -

Dan Perkins Subaru responded

Theneilsons, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

December 06, 2021

Very friendly staff I enjoy bringing my car here for service .I drive an hour to get here Well worth my time .. Thsnk you Dan Perkins Subaru More

by TINAWHEELER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Puzzo, Tony Setaro, Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 08, 2021 -

Dan Perkins Subaru responded

Tinawheeler1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Perkins Subaru.

December 03, 2021

The recommended work appears to be an attempt to sell very overpriced and unnecessary parts and services. I no longer trust this dealership. More

by STEVE@SANTISI.NET
Price
Recommend Dealer
No
Employees Worked With
Unknown Employee
Dec 22, 2021 -

Dan Perkins Subaru responded

Hello Steve, We appreciate the opportunity to speak to you. Marc, our service manager, after speaking with you has hopefully been able to earn your trust again. Thank you.

Dec 23, 2021 -

STEVE@SANTISI.NET responded

Nope, it was actually the call with Marc that cemented my opinion that Dan Perkins Subaru cannot be trusted.

December 02, 2021

Just bought a new Subaru Crosstrek from Dan Perkins in Milford. The whole staff was very friendly and my salesperson Kevin Odea was super helpful, friendly, responsive and informative. Never a problem g More

by Towner18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Aqulina, Kevin Odea
Dec 04, 2021 -

Dan Perkins Subaru responded

Towner18, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

they provide whats needed when needed and provide great communication with customers in between visits. More

by JBOOG14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 04, 2021 -

Dan Perkins Subaru responded

Jboog14, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 01, 2021

We love Perkins. Have 3 Subarus from them. Service is great. Gil is the best service rep we've ever had. More

by ROBERTBASKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Dec 04, 2021 -

Dan Perkins Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

December 01, 2021

Had to be towed to dealership car was fixed within a few hours glad they had the part. Had a faulty starter. Car only has 14000 miles on it. Very surprised starter went. I was not charged thankfully. More

by GOMETS2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Dec 04, 2021 -

Dan Perkins Subaru responded

Gomets2011, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 01, 2021

Easy peasy getting our recall done. And very kind staff to boot! Thank you for a great experience! More

by SUSUHAUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Dec 04, 2021 -

Dan Perkins Subaru responded

Susuhauser, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 30, 2021

Left feeling like I was taken advantage of. Workers just wanted to upsell me rather then see how my car was actually doing and to see if the customer had any worries. Also a 2 and a half hour wait on an app More

by Santosc1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Dec 22, 2021 -

Dan Perkins Subaru responded

We are happy to hear that we were able to speak to you and hopefully earn your business again.

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