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Dan Perkins Subaru

Milford, CT

4.8
2,747 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,747 Reviews of Dan Perkins Subaru

August 25, 2021

I think the service needed on my 2012 Subaru Forrester at Dan Perkins Subaru was explained to me and performed capably. The reason for not giving a 5-star review was that although I was called by the Service More

by DBAK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Aug 28, 2021 -

Dan Perkins Subaru responded

Dbak2, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

Aug 28, 2021 -

Dan Perkins Subaru responded

Dbak2, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

August 25, 2021

Service department is average. Unfortunately the wait time is longer than anticipated, even w/ an appointment. Upper management in the service seems to have an unacceptable behavior w/ others working wit More

by PKIGA325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Sep 10, 2021 -

Dan Perkins Subaru responded

Thank you for your feedback. We sincerely apologize for the recent service visit you encountered at our dealership. We are doing our best to control our volume with number of appointments we can book daily with our staff shortage. We apologize for the wait time you endured, we are separating our appointments now to help with our waiters at the dealership in order to prevent long wait times. The service manager was informed of your comments and he would like to discuss the service with you. We sincerely apologize for the unacceptable behavior you witnessed. We are a Subaru family and we are to treat everyone the way we want to be treated! Please give Marc Mesidor, the service manager, a phone call at (203) 882-5696 ext. 334 at your earliest convenience. We appreciate you taking the time to inform us. Your feedback will help us get better as a dealership to provide better for our customers! Have a great day and we look forward to hearing from you!

More
August 25, 2021

Always great service! Staff is always helpful and friendly. I would highly recommend Dan Perkins Subaru to anyone looking to purchase a car, new or used. More

by CDASILVA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Aug 28, 2021 -

Dan Perkins Subaru responded

Cdasilva53, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

August 25, 2021

Excellent Service, i totally forgot my appointment time and i called thinking i was gonna be schedule for another day, but they open a spot right away. i wasn’t expecting this accommodation. Service person More

by JCALDERON160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Aug 28, 2021 -

Dan Perkins Subaru responded

Jcalderon160, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

August 25, 2021

excellent service from David Ortiz. They knew what the problem was and fixed it. Good people to do business with. I wouldn't go anywhere else. More

by JOE.ALFANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Aug 28, 2021 -

Dan Perkins Subaru responded

Joe.alfano, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

August 24, 2021

Service folks were friendly and informative. Car was ready in a reasonable amount of time. And the price was right and waiting room was pretty clean More

by ROBERT.COSTELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Shana Costa
Aug 28, 2021 -

Dan Perkins Subaru responded

Robert.costello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

August 24, 2021

This dealership is always a great experience where they treat us like family and give us the great shopping experience that is expected when buying. More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Setaro, Elmer Guerra, Gabe DeMelo, Nick Aqulina, Dave Osborne
Aug 28, 2021 -

Dan Perkins Subaru responded

Josh, we really appreciate your great feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2021

This dealership is very good.They keep me informed and answer all questions. The staff are very professional and helpful. The waiting room is very clean. I am happy with subaru and the dealership. More

by RHEASPIEGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Aug 28, 2021 -

Dan Perkins Subaru responded

Rheaspiegel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

August 24, 2021

Marc Mesidor and staff were very helpful in attending to my concerns about my Forester. I appreciated their attention to detail and timely communication during my interactions. More

by ASHANTESPR96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Mesidor
Aug 28, 2021 -

Dan Perkins Subaru responded

Hi Ashantespr96, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

August 24, 2021

David Ortiz is the best customer service person. He listen to my concerns and addressed them all. Job well done! Best dealership and service department around. More

by mcdonough04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Marc Mesidor
Aug 28, 2021 -

Dan Perkins Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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