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Dan Perkins Subaru

Milford, CT

4.8
2,713 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,713 Reviews of Dan Perkins Subaru

August 09, 2021

Steve was great! He listened to what I needed and showed me what I could afford. No pressure-made the entire process so easy. Very happy with our purchase. Thank you. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Aqulina, Steve Savo
Aug 25, 2021 -

Dan Perkins Subaru responded

Hi Kathy, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

August 09, 2021

The call center was nice but it took a long time for a response. I wouldn’t recommend this service center to anyone. It’s extremely busy and chaotic! More

by CYUEN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ortiz
Sep 10, 2021 -

Dan Perkins Subaru responded

Thank you for your feedback. We apologize for the extended wait time you occured when trying to contact our service department. If it's easier, you can directly contact our on site Senior Appointment Coordinator, Melissa Marie, at (203) 882-5696 EXT. 335 or through email at mmartins@danperkins.com for any appointment needs or questions in the future. We apologize for the chaotic environment, we are doing our best to control our volume with number of appointments we can book daily with our staff shortage. You are apart of our Subaru family and we appreciate you! Please give Marc Mesidor, the service manager, a phone call at (203) 882-5696 ext. 334 at your earliest convenience to discuss the recent service. We appreciate you taking the time to inform us. Your feedback will help us get better as a dealership to provide better for our customers! Have a great day and we look forward to hearing from you!

August 09, 2021

Everything went well with my Forester's recent maintenance visit and brake replacement. The work was done professionally and in a timely manner. Everyone was friendly and helpful. Thank you for Da More

by MOKOS929
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Aug 19, 2021 -

Dan Perkins Subaru responded

Mokos929, thank you for your high star rating. We're happy to see that your experience with us was excellent!

August 09, 2021

All good as usual thanks guys for a great service, the car feels much more zippier and smooth. The usual great service and turnaround time. More

by ROB.WITTERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Marc Mesidor
Aug 19, 2021 -

Dan Perkins Subaru responded

Rob.wittert, thank you for your kind words! We're happy we could help.

August 07, 2021

I had just a overall excellent experience. Jeff is just a great asset to Dan Perkins and Marc Messadore I can’t say enough he truly cares about the customer More

by K.VOLLERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Puzzo, Shelley Traumer, Jeff Watkins, Steve Savo, Kevin Odea, Marc Mesidor
Aug 24, 2021 -

Dan Perkins Subaru responded

K.vollero, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Perkins Subaru! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

August 07, 2021

Pleased with service. Mark M, and David O. always professional, accommodating, and helpful. Jammell M. always a pleasure to work her her as well. Love my Subaru. Thank you. More

by YELLOWROSE26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, David Ortiz, Marc Mesidor
Aug 24, 2021 -

Dan Perkins Subaru responded

Yellowrose26, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

August 07, 2021

Friendly, professional experience.Review of cars, Friendly, professional experience. Review of cars, options, etc was complete. Price and options were fully explained. Financing and delivery were com More

by SKENN1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Puzzo, Dave Osborne
Aug 16, 2021 -

Dan Perkins Subaru responded

Skenn1963, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

August 07, 2021

Everyone did their job efficiently. Service was well done without a lot of unnecessary additional recommended work. Work was done in a timely fashion as indicated. More

by NJ928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
Aug 16, 2021 -

Dan Perkins Subaru responded

Nj928, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

August 07, 2021

I had great service. My car was ready and washed when they said it would be. Everybody was very friendly. I am very pleased with your service. More

by PATMURPHY103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rodriguez, David Ortiz
Aug 16, 2021 -

Dan Perkins Subaru responded

Patmurphy103, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

August 07, 2021

All of the people are really friendly and helpful. Its a dealership so you are going to wait a while for the service to be complete and its going to cost a lot, but I trust the work they do even if it is pr More

by subaruowner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia
Aug 24, 2021 -

Dan Perkins Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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