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Dan Perkins Subaru
Milford, CT
2,468 Reviews
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2,468 Reviews of Dan Perkins Subaru
May 02, 2011
We have purchased many cars over the last fifty plus years, including two other Subarus' from Dan Perkins Subaru. This is the first time we have leased a vehicle. By far, this was the most pleasant expe years, including two other Subarus' from Dan Perkins Subaru. This is the first time we have leased a vehicle. By far, this was the most pleasant experience we have every encountered. All of our questions, and then some, were answered very professionally by Gabeiel and Avrom. We were given a complete explaination of the leaseing process, payment options,and financing options that were available. We also got a "hands-on" in car schooling of the Outback we were looking at. All of the options were explained in detail, as well as the unique Lifetime Warranty that comes with the vehicle. I am already familiar with the great service I have received over the past seventeen years from Mark and the service department at Dan Perkins,and look forward to continuing that relationship. More
by Judith Rudnick
Employees Worked With
Avrom Sevell, Gabriel DeMelo
Helpful April 27, 2011
This was a "no drama" car buying experience. There was no pressure from the dealer. We visited the dealer three times for test drives before we began to deal on the car. We did our homework an There was no pressure from the dealer. We visited the dealer three times for test drives before we began to deal on the car. We did our homework and presented a fair offer to Gabriel and the deal was done. My wife loves her new Outback and I did not have fight and haggle for a good deal. Win-Win. Go to Dan Perkins and ask for Mr. DeMello. More
by Dfm11361
Employees Worked With
Gabriel DeMello
April 24, 2011
I purchased used 2001 blazer from Dan Perkins Chevy in January 2011. The first day that I drove it off the lot the anti lock brake alarm came on, fuel gauge was bouncing back and forth and car lea January 2011. The first day that I drove it off the lot the anti lock brake alarm came on, fuel gauge was bouncing back and forth and car leans and pulls to to to right. Brought it back to the dealer and they they replaced the anti lock brake module but would not address other issue as they were not considered safty issues. I then took the car to an outside garage to have what I though was either alignment issue or possibly shocks replaced to fix the pulling to the right. At that time I was informed that the cars pitman arm and idler were broken and also needed upper and lower ball joints. I went back to Dan Perkins Chevy with this information and again they would not fix issues because they considered them non-safty related. Soon after that Dan Perkins Chevy closed and my complaint was transfered to Dan Perkins Subaru. At subaru they replaced the pitman arm,idler arm,lower ball joints,tie rod ends and performed an alignment at no charge. Also paid for a rental car and then provided there own loaner car while work was being performed. They say that they want to be known as the best in service...there off to a good start. More
by dharg
Employees Worked With
Sal Giugno Marc Mesidor
April 11, 2011
I had just gotten into a serious automobile accident and my dad has a subaru so i decided to go check them out. From the moment I walked in, they were not pushy, they were very nice, friendly, they spoke we my dad has a subaru so i decided to go check them out. From the moment I walked in, they were not pushy, they were very nice, friendly, they spoke well of other dealerships.. Then I saw the car I wanted and Gabe gave me a great tour of the car and everything that the dealership has to offer. We took the car for a text drive and then we got back to the dealership to talk numbers. very accomadating to my financial situation and the urgency in which i needed to get a car.. An amazing group of people there led by Gabe. Very professional, always on time, always answered my questions with respect and the honest response.. I will be going back there for sure and I have already recommended over a half a dozen people there!!! More
by Joca9
Employees Worked With
Gabe Demelo
April 04, 2011
Went to go look for a car. Ended up finding a used Acura tsx at this dealership. Love the car and loved the experience at purchasing the car at this dealership. Any questiosn I had were answered in detail, tsx at this dealership. Love the car and loved the experience at purchasing the car at this dealership. Any questiosn I had were answered in detail, and any requests I had were followed through on. The price was great, customer service was excellent, and I love my car. Will definetely recommend this dealership to anyone looking for a vehicle. More
by imaj4181
Employees Worked With
Sal, Gabe
March 21, 2011
We just leased a new subaru forester xt from Dan Perkins. The dealer allowed us to test drive several different cars before we settled on the turbo forester. Paul Dempsey helped us with determining the best The dealer allowed us to test drive several different cars before we settled on the turbo forester. Paul Dempsey helped us with determining the best lease options for us, he was fantastic. Our Audi was not coming off lease for a few weeks so Perkins allowed us to pick out the vehicle then pick it up when we needed it. When we came to pick up the car it was detailed beautifully. Our agent Gabe went over all the features on the car in detail with my wife and I, he was professional and made the experiance fun. We have bought / leased several vehicles over the past years but this was the first from Dan Perkins. We definitely recommend this dealer. More
by ggeorgette
Employees Worked With
Gabe DeMelo, Paul Dempsey
January 08, 2011
STAY AWAY!! By far the worst car buying experience. When quoted a price Jeff Watkins would go up then come back down. Told me I would see the higher price on the contract but it would be taken off at disco quoted a price Jeff Watkins would go up then come back down. Told me I would see the higher price on the contract but it would be taken off at discounts. (I would have to pay tax on this.) I asked what I would pay tax on, added it up myself and knew the number that I should see. I waited for an hour and 15 minutes to sign the contract. I was finally ushered in to Bob Oshin's office and told I could just sign and leave. The number was $700 more than what I had figured. There was no remote starter or floor mats on the contract. I pointed this out and was told it was ok it would all get worked out by Jeff later. I had been there 2 1/2 hours by now and wanted to go home. Bob rushed me through - gave me about 3 minutes of his time, and then told me it was a Federal offense to write a bad check!!! I was not even given a copy of the contract! Apparently they slipped in an additional $200 for VIN etching that I was never told about. They did finally come down the $700 after I asked for my deposit check back and told them to tear up the contract. Six days later I still don't have the car and they haven't given me a copy of the contract or the VIN...they can't register the car until my insurance company has the VIN. STAY AWAY from there people!!!!! More
by tiredmom
Employees Worked With
Jeff /Bob
February 02, 2005
I shopped 3 dealers in CT. 2 In person 1 by phone. Went with Dan Perkins FOR NO OTHER REASON than the price quote given to me by the "Sales MANAGER". <br><br>He mis-quoted me and tried to slip the paper wo with Dan Perkins FOR NO OTHER REASON than the price quote given to me by the "Sales MANAGER". <br><br>He mis-quoted me and tried to slip the paper work by with different numbers than he quoted me... Then tried to do the same again on the second try. Finally AFTER I walked out and told them to keep the car they called back and offered me the car for NEAR what he actually quoted me.<br><br>I tried to take delivery of the car a total of 3 times before I actually got it.<br><br>It was OBVIOUSLY NOT cleaned, prepped, or checked out by them AT ALL. I'm fairly sure their driver smoked in the car while driving it from another dealer to theirs.<br><br>It was shipped with a bad O2 sensor and I've been basically told that EVERY SINGLE COMPLAINT I have regarding drivability and fit/finish are considered "normal operation" by them.<br><br>If it is normal I would suggest NOT buying a base model Subaru 2.5i However I have a pretty stong feeling I got a bunk car and they're just trying to avoid dealing with it.<br><br>The Service Manager and Sales Manager are both awful and offer next to NO help. I'm next to positive that the service manager instructed the tech to lie to me regarding what he did to check the car after replacing the O2 sensor. They said they pulled the plugs to check them... which I HIGHLY doubt they did w/o a request to do so.<br><br>The General Manager seems to be a conciencious person. However the staff there is lacking in almost every department. They just don't seem capable of doing their jobs at all. More
by Nonovurbizniz
Employees Worked With
Dave P.
