Dan Perkins Subaru

Before the sale? Great ! After? Not so good. I stopped in on July 5th to look at a 2013 Santa Fe I saw advertised in the newspaper.It was a great price,and was the color I liked. Took it for a te I stopped in on July 5th to look at a 2013 Santa Fe I saw advertised in the newspaper.It was a great price,and was the color I liked. Took it for a test drive and noticed an engine light on.The salesman said it wasn't a big deal-most likely a gas cap issue. So I trusted him (big mistake),and went inside to strike a deal.They offered me a generous trade allowance for my old car,and a decent interest rate on financing.So I signed the deal.(mistake #2).This was on a Saturday.They offered to let me take the car right then,but I told them I'd be back Monday .Make sure you fix that engine light,I said as I left.Monday I came back to take delivery.It was still being cleaned they said to me.I waited two hours in the lounge.You're all set they told me,and I got in the car,started it and guess what? The engine light was still on!So they scanned the code in the service dept. and lo and behold-this was NO gas cap issue.They sent the car to the Hyundai dealer for repair and sent me home in a rental.They paid for the rental,to be fair.Two days later,I received a call from the service dept. saying it needed a part which would take a week to arrive.By now I was furious.I called the dealer and asked for the General Mgr.I asked to cancel the whole deal since this car should NEVER have been sold to me with this light-and subsequent big problem being fixed.He told me the paperwork was already submitted so I couldn't cancel.He told me he'd look into it and call me back.He never did.Got a similar brush-off from my salesman.Ten days later,I finally got my car home.They should have checked the car out thouroughly,before selling it,and because they didn't they should have allowed me to get out of my deal.That would have been the decent,and 'right' thing for them to do. More

Wonderful experience I just purchased a 2015 Forester and I have nothing but good things to say about my experience at Dan Perkins, The sales associate was absolutely won I just purchased a 2015 Forester and I have nothing but good things to say about my experience at Dan Perkins, The sales associate was absolutely wonderful. She was very patient and helpful without any pressure. I checked out all of the Subaru Dealership in CT and Dan Perkins not only gave me the best price but also the best warranty. I would strongly recommend asking for sales person Regina Golden the next time you are looking for a vehicle at Dan Perkins Subaru More

Excellent Subaru Experience Once my husband and I decided on the exact car we wanted to buy (a 2015 Forester XT in dark grey), I did a TrueCar search and Dan Perkins Subaru was o Once my husband and I decided on the exact car we wanted to buy (a 2015 Forester XT in dark grey), I did a TrueCar search and Dan Perkins Subaru was one of the dealerships listed in the results and they offered the lowest price. After I sent an email to Dan Perkins Subaru, I had a reply via email from Shawn Hayden almost immediately and then he followed-up with a phone call a few hours later. It was definitely his polite persistence that led us to purchasing our car from your dealership. He was not at all pushy, but made sure I understood that he could get me the car I wanted, for the best price and it would be ready to pick-up within a few days. Because we were looking for such a specific car, other dealerships told me I might have to wait for them to order one for me, which could take 4-6 weeks and their price was higher. I was very happy with our overall experience - my husband picked up the car without me and he said Shawn was very thorough and addressed all his questions. I definitely think your internet sales department is doing a great job - in this era where it is so easy for the consumer to search on-line for exactly what they want and do price comparisons, the dealerships really have to act quickly (same day) and have staff with the right personality to be persistent without seeming aggressive. We are very happy with our subaru, thank you! More

New Car I just purchased a 2014 Subaru Outback and absolutely love it. Went to the dealership to look at Legacy's and there were not any 2014's on the lot. I just purchased a 2014 Subaru Outback and absolutely love it. Went to the dealership to look at Legacy's and there were not any 2014's on the lot. My daughter suggested Outback and Bob Oshrin, my salesman, told me it would drive like the Legacy. More

TOP '10" On July 1,2014 I took Delivery of a 2015 Subaru 2.5i Limited Forester. This was my 3rd car purchased from Bob Oshrin & Dan Perkins Subaru. In my On July 1,2014 I took Delivery of a 2015 Subaru 2.5i Limited Forester. This was my 3rd car purchased from Bob Oshrin & Dan Perkins Subaru. In my entire Life, I have Never found a More Honest Sales Men, or a Dealership. Bob has all ways Been The Best, the Most Helpful and thoughtful Salesmen. I even disagreed with Him about the Stereo that was in the New car, But on the way Home, I found out His was right. This car and the Stereo are the best. This is my 2nd forester, and I love it all ready, and As to the Stereo, It's Fantastic, Bob was right as all ways :) And so You know, Bob has all ways been there for me after the sale. Lots of Great sales Men and Women out their But Bob Oshrin Stands out from all the rest by far. As to Dan Perkins Subaru, Well I can testify They are the Best in the Business, and they are The ONLY Dealership I have ever Trusted to Service a car after the sale. Everyone there "Cares" Ever time I have went to service and feel so well taken care of, and trust the work that was done, is right and the Best I could have gotten. I have never been so satisfied with a DealerShip, Sales Person, and Service Department As I Have with Dan Perkins Subaru in Milford Connecticut. I would say that After buying 3 Subaru's from BOB would say it all. My Review is of my own Heart and Hand, and feel Bob Oshrin Deserves to be recognized for his OUTSTANDING Salesmanship, his caring and ability to help. And the Team their at Dan Perkins Subaru to include, Nick Aquilinq Business Manger, and The Best Service manger EVER; Marc Mesidor. and All the rest who make up Dan Perkins Subaru, I wish to Thank You ALL, Sincerely Rj Cloud , Derby, Connecticut More

Bob oshrin Bob was knowledgeable, experienced and extremely friendly. He made me feel comfortable from the moment I met him. He left me to look at the cars at my Bob was knowledgeable, experienced and extremely friendly. He made me feel comfortable from the moment I met him. He left me to look at the cars at my own pace. Great experience! More

New Car Kevin listened to all my wants and features I did not feel necessary for me. I leased a 2015 Forester after owning one for 10 years. I was to pick the Kevin listened to all my wants and features I did not feel necessary for me. I leased a 2015 Forester after owning one for 10 years. I was to pick the car up in three weeks. Kevin found one in 2 days that had more upgrades for the same price plus he through in the trunk cover for free. I am very happy.Carol More

Amazing Place!! I bought my used BMW from Perkins Subaru a few years ago. Since then I have brought my car there for any servicing that did not require a specialized I bought my used BMW from Perkins Subaru a few years ago. Since then I have brought my car there for any servicing that did not require a specialized BMW dealeship service department. The Perkins service center is an amazing place - the best overall auto service center that I have ever used. Marc Mesidor and his staff are friendly, helpful, knowledgable, and thorough. Whether my appointmen was for an oil change or the replacement of my brakes and rotors, the service staff has the expertise to do an "A-1" job. And, they are helpful in pointing out other mechanical items that might need service attention in the future without "spending my money" on a repair that isn't needed yet. In this economy, I appreciate that! When I arrive for my car appoinments, the service is on time and responsive to my repair concerns. As a woman with limited knowledge about the components of a car, I can always trust the staff to be honest with me about the required repairs - which I often didn't sense from other service departments in the past. And, I have never visited an auto service center that has a more comfortable and relaxing customer waiting area. I can get my law office work done on one of their reception area tables, listen to CNN on their flat screen TV, and enjoy the complimentary bagels and tea - and even popcorn (when I am not dieting!). :-) They often top off their service with a car wash so my car shines when I am ready to leave. Kudos to Perkins Subaru! More

Regina Golden is great Regina Golden was exceptional - honest, worked for the customer, patient and paid attention to detail- I bought the car because of her - she's the be Regina Golden was exceptional - honest, worked for the customer, patient and paid attention to detail- I bought the car because of her - she's the best More

Bob is a great salesman Very friendly and personable, works hard to sell you the car you are looking for, great listener, and skilled as a sales person, goes the extra effort Very friendly and personable, works hard to sell you the car you are looking for, great listener, and skilled as a sales person, goes the extra effort to make sure you are happy with your purchase and the deal is closed as soon as possible. I can really tell Bob loves and excels at his career, not to mention his love of his motorcycle, tennis, relaxing and enjoying life with his wife. Thank you for your help and wish you much success in the future. More