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Dan Vaden Chevrolet Brunswick

Brunswick, GA

3.9
64 Reviews

121 Altama Connector

Brunswick, GA

31525

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Showing 64 reviews

January 30, 2023

I recommended this company based on my experience buying a new car. I obviously was not aware when my son asked me about buying from Dan Vaden that new cars and used cars are totally different. My son (la More

by lmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Weimer
Jan 30, 2023 -

Dan Vaden Chevrolet Brunswick responded

Thank you for letting us know about your recent experience. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 04, 2023

Dealership is ok itself but the service department is by far the worst I've ever had to deal with otther then the girls at the desk. I have had so many issues getting them to address an issue that I finally More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech never gave his name
Jan 05, 2023 -

Dan Vaden Chevrolet Brunswick responded

We are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (912) 265-3540 so we can discuss this in more detail.

December 31, 2022

I just wanna thank Mr Jacob Johnson and Mr Chris Jordan for my recent purchase even after a nearly 6 hour wait I was still thankful and more than happy that I was able too leave with a ride you guys are am More

by Leelee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Johnson Chris Jordan
October 17, 2022

Fred Voigt, remember that name! My husband and I bought a Toyota Highlander from him on 10/15/22. He was the most professional and sweetest salesman I have ever met. If you have iss More

by Sherrycopeland59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, John
Oct 18, 2022 -

Dan Vaden Chevrolet Brunswick responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2022

I had my 2021 Colorado serviced this morning. Miss Melanie did a super awesome job of taking care of me and answering all of my questions. I was missing a valve stem cap when I arrived there and More

by dawgman0010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie and Mark
July 23, 2022

Kenyone was an exceptional salesman. I wasn’t quite sure of what I wanted to purchase but with his assistance I was able to make a decision. I purchased a 2020 Porsche Macan. I love the More

by shanikawalker0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyone Walker
July 16, 2022

Gary Marsh was an extremely professional sales person who went above and beyond to make sure we were happy with our purchase. We have spent months shopping for a new truck, and he was the first to truly list More

by D Boshers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chis Jordan and Gary Marsh
July 14, 2022

The worst and shadiest dealer ever! Traded in a car and they offered 10,000 less then the trade in value. Then tried to sell me a used car that costed more then a new one. Got me to buy More

by Msm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob, Jonah, Chris
Jul 15, 2022 -

Dan Vaden Chevrolet Brunswick responded

Dear MSM, This review is a little concerning for several reasons. The first and foremost is there isn't a name associated with this review and the overall content in the paragraph doesn't line up with either the salesman or our finance manager. If you are going to leave a review positive or negative at least have your name or otherwise have a some validity, so we can accommodate your requests and help you accordingly.

Jul 27, 2022 -

Msm responded

I was unaware that my name was not posted and yes your very aware of that being your sales manager and the GMs son way of doing things. This is Melinda. I will be on my way to get my down payment and my vehicle trade in back because it’s been almost two months and y’all still have not paid it off and the lender is calling wanting a payment. I have already spoken to the sales manager. We spoke with Jonah on the 18th of this month and he assured us he would get the loan taken care of with our trade in and now it’s the 27th and it isn’t paid off yet. He also stated that it was to be paid off within two weeks so he wasn’t sure what was going on with that. Then the entire week after speaking to him we got no responses. It’s a shame we can’t post screen shots for proof. The issue is not that the vehicle is still at the port. The issue is the no communication and the lack of information when you finally speak to someone! If you tell me your paying off my loan do it and not ignore my future texts and phone calls. If you say your getting back to me, get back to me! This is truly the worst experience I could ever imagine with a dealership. The only way I could get responses was to threaten them with a lawyer. Best of luck to anyone who decides to purchase a vehicle with them. We unfortunately have a vehicle from another dealer owned by them and it’s never been pleasant when dealing with them either.

Jul 27, 2022 -

Msm responded

As far as validity, my comment is valid and I have screen shots to prove it. And If you want to comment about providing a name why don’t you post a name?!? If you would pay attention to your reviews you would see this is a common problem and instead of making it everyone else’s faults you would think you would take the time to fire those who can’t do their job or train them on how not to lie and how to communicate and respond. Because Jacob tried to tell me he couldn’t return my phone calls that first week because he’s to busy to log into the portal on his desktop at the dealer to look up his missed calls of those who called the dealer. But! Jonah rated him out and educate us that every time we called the dealer before getting Jacob’s cell number (guilty, we lost his business card yes but we are human), that it goes right to his phone so he would see it right away. Jacob tried to blame the lack of communication on me because I lost his card. Well no because I did the next thing I could to get in touch with him and that was to call the dealership multiple times over the course of a week. So the lack of communication was not one me. And even when we got his cell number he still didn’t respond to my questions so his lie of telling me he always always always responds to those who call or text his cell was crap as well.

July 02, 2022

Ask for Keyone Walker. He made my car buying experience easy. Had to wait for my vehicle to come in and he kept me up to date the whole time. He is a very professional sale More

by Toya31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyone Walker
June 26, 2022

They very fast and efficient, they get the job done. I'm a satisfied customer. More

by anitagray44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyon
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