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Dan Vaden Chevrolet Brunswick

Brunswick, GA

3.9
64 Reviews

121 Altama Connector

Brunswick, GA

31525

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Showing 64 reviews

June 18, 2021

I wanted to thank Jacob and Angie for a great buying experience. They were patient and helped me to get into the vehicle I wanted. I'm so excited about my new car! Go see the team at Dan Vaden! They roc More

by Rosebud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Johnson, Angie Niece
Jul 16, 2021 -

Dan Vaden Chevrolet Brunswick responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 08, 2021

I am giving Dan Vaden Brunswick 2 thumbs up! Jonas and Keyone listened to what kind of vehicle I wanted and they delivered exceptional service. They didn’t try to force me into something I did not want. I More

by One Love!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Whitfield, Keyone Walker, Mr Richard
May 24, 2021 -

Dan Vaden Chevrolet Brunswick responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you so much again for your feedback! We hope you have a great day!

March 02, 2021

Totally understand now why Brunswick location has a 1.3 rating. Stay away!! My and I came to purchase a 2019 Suburban that my husband had been taking with Tyler and Angie about for 2 days. They settled on More

by Albert.rogers0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Weimer, Krista Cain, Kassie Thompson
Mar 03, 2021 -

Dan Vaden Chevrolet Brunswick responded

Thank you for taking the time to reach out to us. We will have our Customer Care Representative reach out to you today to discuss this further. We look forward to speaking with you soon.

August 29, 2020

Treated my wife and me dishonestly when we agreed upon the purchase of a specific Chevrolet Truck, identified by serial number, VIN on the sales document and upon our deposit check. They attempted to subs More

by Senior Citizen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonas, Reece and Jenny Joseph (Ms Joseph was courteous, professional
Sep 15, 2020 -

Dan Vaden Chevrolet Brunswick responded

We have handled your complaint. As a business, we cannot have customers creating disruption in the showroom. Sometimes in business, we have to agree to disagree. Good luck in your endeavors. Brent Johnson General Manager

Sep 15, 2020 -

Senior Citizen responded

After I filed a written complaint with the CEO of Vaden Chevrolet, to General Motors Chevrolet division and to the consumer protection division of the Office the Attorney General of Georgia, I received an abusive and threatening telephone from the General Manager telling me “that I had better not write another complaint letter if I knew what was good for me. The call was taken on my speaker phone so everyone in the room heard the threats. I then wrote a second letter to the the CEO of Vaden Chevrolet regarding the threatening call from General Manager Brent Johnson on August 29, 2020. In response to my second letter to the CEO, I received, via certified mail, a courteous letter of apology.

August 25, 2020

I want future potential customers to avoid the nonsense smoke & mirrors and unfulfilled promises that Dan Vaden Chevrolet makes. Jonas Whitfield, the general sales manager and his superiors are the stereot More

by wilsonrlw
Customer Service
Recommend Dealer
No
Employees Worked With
Jonas Whitfield
Sep 01, 2020 -

Dan Vaden Chevrolet Brunswick responded

Thank you for reaching out to us about your experience. This concern will be forwarded to our management team.

July 13, 2020

We pur 2020 silverado our salesman john never told us we dont have satellite & he never called back! Olivia would not wear mask n95 only More

by Cajun red
Recommend Dealer
No
Employees Worked With
John drummond & olivia finance
Jul 23, 2020 -

Dan Vaden Chevrolet Brunswick responded

Thank you for reaching out about your recent purchase. We are happy to be working with you on any questions that you may have. Please let us know if there is anything further that we can assist with. Thank you!

June 17, 2020

Bad salesmen who noted himself as gm rude would not help look at anything or talk to a female ? We have cash just like men More

by c86camaro
Recommend Dealer
No
Employees Worked With
Male general manager
Jun 18, 2020 -

Dan Vaden Chevrolet Brunswick responded

We are sorry you had this experience with us and would like to help you if you could be more specific on the situation. Thank you Brent Johnson General Manager

June 05, 2020

Went in to see a car advertised on line. I was told the price advertised was with all rebates. No one could have the rebates and the price was actually 3500. Dollars more than advertised. Wow More

by Stephanie
Recommend Dealer
No
Employees Worked With
Mike Weimer, Krista Cain
Jun 09, 2020 -

Dan Vaden Chevrolet Brunswick responded

Stephanie, We apologize for this incentive compilation and the rebates listed include all who qualify for all incentives. We are aware that it includes all and the manufacturer does as well. In addition we understand that some will and some will not qualify, but we try to include compatible rebates that most customers qualify for. We hope this helps and its never are attempt to be misleading only informative. Thank you Brent Johnson General Manager

Jun 12, 2020 -

Stephanie responded

It was very misleading. The car was advertised for 16500. I have perfect credit . There was no reason why I shouldn't have qualified . When you advertise a price you should honor what you have advertised.

July 31, 2018

Beware of Service Traveled three hours to this dealer to look at a used, hard to find luxury car. Opened the trunk and found the spare tire almost floating in water. S More

by BassMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven, Sarah, Tobias
Aug 01, 2018 -

Dan Vaden Chevrolet Brunswick responded

I'm sorry for your experience with our Service Department, we do appreciate the feedback on how we treated you as the customer. We will continue to use these engagements on here, the negative and positive to grow our business.

July 23, 2018

Horrible rude service center Rude service department. First thing out of their mouth was we are a week out for any service. When I asked for a price for a service they gave me a n More

by PStokes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The lady and two males
Jul 24, 2018 -

Dan Vaden Chevrolet Brunswick responded

We are sorry to hear you weren't satisfied with our Service Department. We will be sure to review these issues with our employees to offer a better experience in the future.

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