Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Danbury Chrysler Jeep Dodge Ram FIAT
Danbury, CT
2,270 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,270 reviews
February 25, 2026
went on a saturday 2/21 to return my lease and look into getting a used vehicle . i was contacted by a salesman named Quentin who our interactions over the phone seemed very rude and dull. instead of being getting a used vehicle . i was contacted by a salesman named Quentin who our interactions over the phone seemed very rude and dull. instead of being informative and explaining things, he responded with "it should be in your lease agreement " while yes it is, but asking someone to explain things in a more understandable way for someone who does not know cars is part of the job wouldn't you say? fast forward to the day of and his tone and demeanor weren't the greatest. we test drive a car and he's not able to tell me much about this vehicle since "i don't sell kias often" . prior to coming i was straight with what i was interested in and told him it would be Kia's or Toyotas. if he did not have much knowledge with Kia's then he should've referred me to another salesman who did. by the end of the sale he mentioned more than 3 times to complete a survey about my experience. the way he approached it gave off the vibe he did not get the best reviews and really wanted customers to complete the review while still sitting in the show room. which makes one uncomfortable and feeling like you need to leave a positive review just in case to not make any problems or have tension. fast forward to 2/25 he calls me to tell me the paper work wasn't all signed and i needed to return back to the dealership asap to get it done. i ask to speak to a manager and express my frustration to be offered "filling up your gas tank " . not a true rectification of the situation . i know now to stay away from this dealership. More
by alyssaprado3
Employees Worked With
February 23, 2026
Bad experience. Scheduled a appointment to see a car and traveled a long distance to see it. When I arrived I was told it was sold. A common courtesy call would have Scheduled a appointment to see a car and traveled a long distance to see it. When I arrived I was told it was sold. A common courtesy call would have been nice . No apology was given . I don't know if this is common practice or if there is a communication breakdown with the person scheduling a car appointment and the person selling the vehicle. I will not do business with again. More
by tmorey25
February 21, 2026
Nelly was a true professional and a pleasure to work with. Extremely knowledgeable and made me feel heard as to my needs as a customer. I felt like Nelly was on my side and made my Jeep buying dreams a with. Extremely knowledgeable and made me feel heard as to my needs as a customer. I felt like Nelly was on my side and made my Jeep buying dreams a reality. I would 100% recommend Nelly to anyone looking for a Jeep. More
by William Spigener
February 18, 2026
It was a pleasure working with nelly. She was very knowledgeable and she understood my needs and concerns.She took care of everything for me.Quite happy with my vehicle.Quite happy with th She was very knowledgeable and she understood my needs and concerns.She took care of everything for me.Quite happy with my vehicle.Quite happy with the way she took care of things More
by papamurfs
Employees Worked With
February 18, 2026
The sales department was very helpful and welcoming with my car shopping experience. Thank you. my car shopping experience. Thank you. More
by dayanamontesdeoca
February 17, 2026
Harry Shaw was the best salesman I ever meet ! He met all my expectations and he is the outrageous! He met all my expectations and he is the outrageous! More
by richardscala5
February 17, 2026
Harry was awesome love my new Compass. If you are looking for a car go to my man Harry he will take good care of you. If you are looking for a car go to my man Harry he will take good care of you. More
by richardscala5
February 16, 2026
Love my new Jeep. Harry Shah was a true amazing person to deal with.He made the sale truly fun and amazing.Higly recommend him. Harry Shah was a true amazing person to deal with.He made the sale truly fun and amazing.Higly recommend him. More
by Herbert.slutsky
February 15, 2026
I've been to Danbury Chrysler Jeep Dodge Ram Fiat years ago and Harry Shah helped me get into a used car with a warranty and all. Here we go again almost 13 years later and Harry helped me out yet again... ago and Harry Shah helped me get into a used car with a warranty and all. Here we go again almost 13 years later and Harry helped me out yet again... He knew exactly what I was looking for and what I needed, as if he was reading my mind. Thank you and your team for the excellent service. More
by frosty4111
February 15, 2026
My most recent vehicle purchased with Harry was our sixth car that we have bought from Danbury Dodge. We are extremely happy with the service that we get from the dealership as well as the several salesman t car that we have bought from Danbury Dodge. We are extremely happy with the service that we get from the dealership as well as the several salesman that we have had the pleasure to deal with. Always a great experience when we go to Danbury Dodge Chrysler! More
by coachchris68
Employees Worked With
