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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,186 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,186 reviews

April 04, 2020

oil change Melissa Tavares is always cordial &helps me with any problem i have. She makes sure i leave satisfied. She is very knowlegable about cars & cares More

by greggo131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares, Salvatore Sinardi Jr.
Apr 06, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! Melissa is a very valuable member of our team; we're impressed by her, too!

April 02, 2020

The service department is always excellent. The staff is very professional, kind, courteous, and informative. I was in and out quickly and all concerns I had with my vehicle were addressed. More

by Kleidecker84
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Apr 03, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the feedback! We appreciate your business!!

March 31, 2020

Danbury Chrysler Jeep Dodge Ram FIAT provides the best customer service that I have experienced from a car dealership. I am a satisfied customer and I will continue to bring my vehicle here.Keep up the go More

by J Arrington
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares, Salvatore Sinardi Jr., Tom Shaw
Apr 02, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We look forward to serving you again!!

March 29, 2020

This experience was new to all of us...During this pandemic they did a great job working with the barriers they had in place...Our salesman Adam Fauci was very pleasant to deal with and the sale went More

by broger76
Recommend Dealer
Yes
Employees Worked With
Finance gentleman from Kia..very helpful and kind, Adam Fauci
Mar 30, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! It is a strange time, but we're glad we were able this done for you. Thank you for your business!

March 27, 2020

"As - is" = "we didn't check a xxxx thing" Bought a 2013 Wrangler JKU. After a day of having it, went to turn on the heat and realized it was little or no heat coming out of the vents. Turns ou More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Feola, Rodrigo Minter
Apr 06, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are sorry you are disappointed in your purchase. This vehicle was sold in, "As Is," condition which means that it is sold at a highly discounted price because it is not in perfect condition and will need work. The majority of our customers who purchase vehicles in this condition do so because they will be doing the work themselves and appreciate the discount.

Apr 06, 2020 -

Mike M responded

Not even CLOSE to what was explained to me when I sat down with the salesman and the during the paperwork signing. The salesman tried to throw the “list price” at me to show me how much I was “saving”. So don’t market it at the table against the “retail price” when you’re discounting it because it “needs work”. I was told it was being sold as is because of the year and mileage, that’s all. Nothing honest about this experience at ALL!!!

March 26, 2020

great service they get the job done wright the first time an keep you car clean great snacks and coffee free wi fi clean bathrooms More

by jonbyron483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose the tec , Tom Shaw
Mar 27, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

You need a good snack while you're waiting, right?! Thank you for your feedback, and thank you for your business!

March 19, 2020

Excellent I was very pleased with my first dealership visit. Chris Keefe was over the top. He was very courteous and informative about the whole process. I did More

by captaincarousel
Recommend Dealer
Yes
Employees Worked With
Chris Keefe
Mar 20, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review of your time with Chris, we are so glad to hear that you enjoyed working with him!

March 17, 2020

Joe was my salesman at a previous dealership, at which I had a rotten experience after he left. He kept in contact with me, even offering to reach out to them to try and help. Fast forward to his Danbury Au More

by AmyFreer
Recommend Dealer
Yes
Employees Worked With
Justin Hagan ... 5 stars, Adam Fauci, Joey DeFrancisco III
Mar 17, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are so glad to hear about your experience with Joe! Thanks for the 5 star review of your time with him.

March 14, 2020

Best car buying experience yet. I had it set in my mind that I would buy a used car instead of lease but through talking to Nick Houle and John Martorano, I learned leasing was the better option. Both were More

by Issy.negron
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Houle, Kevin Bill
Mar 16, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congrats on your new Cherokee, thank you for the 5 star review of your time with Nick and John!

March 13, 2020

Never received a free service contract before after purchasing a vehicle. It's nice to get your oil changed, tires rotated and vehicle washed all free of charge while you wait. Well done Danbury Jeep! More

by pra3torian
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shaw
Mar 13, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We think so too, thanks for the 5 star review of your time with our service department!

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