Danbury Chrysler Jeep Dodge Ram FIAT

2014 Jeep Cherokee MIL Lamp The Malfunction Indicator Lamp came on shortly after starting my 2014 Jeep Cherokee the other day. I called Danbury Jeep Chrysler and they quickly loc The Malfunction Indicator Lamp came on shortly after starting my 2014 Jeep Cherokee the other day. I called Danbury Jeep Chrysler and they quickly located a service time for me. They identified the problem quickly, letting me know what they found, as well as another problem I didn't know existed yet. The problem was corrected and the vehicle returned in short order. The work that Tom and the service crew did was excellent. My Jeep is as good as new. Thank you. More

New car for us! Haven’t dealt with a dealership in a while, and the experience with our salesman Mike McBride was by far the best I have ever had at any dealership. Haven’t dealt with a dealership in a while, and the experience with our salesman Mike McBride was by far the best I have ever had at any dealership. Brion Geter and Carlos Costa also went way above expectations. Didn’t feel any pressure to buy, and it felt they were looking out for us too! And the car we got is fantastic! More

Very Happy Very nice & friendly staff. Set the expectation on how long service would take & it was accurate which meant I wasn’t waiting around or late for work! Very nice & friendly staff. Set the expectation on how long service would take & it was accurate which meant I wasn’t waiting around or late for work! More

Good job as usual!!! As always a good job done! Pontuality, TLC all the way. Thank you for being such good professionals and taking care of all my cars. As always a good job done! Pontuality, TLC all the way. Thank you for being such good professionals and taking care of all my cars. More

Buyers beware. Go somewhere else I wish I could give a negative amount of stars but I can't, so therefore I'm forced to give this dealership zero stars. I have a 2018 Jeep Grand Chero I wish I could give a negative amount of stars but I can't, so therefore I'm forced to give this dealership zero stars. I have a 2018 Jeep Grand Cherokee that I purchased brand new from here in November of 2017. Currently I have approximately 29k miles and as of today 01/22/2019 it's been 52 days since it was towed here because of transmission issues and not being able to put gas in it. From day one this has been a nightmare after I waited 6 hours for a tow from Jeep emergency roadside. The service department is by far the worst that I have ever experienced. Good luck trying to get through to them because they never pick up. Leave a voicemail and you probably won't get a phone call back for 5 plus hours if your lucky. Ive been ghosted by everyone. Service writer, service manager and even the owner of the dealership. Also I was hung up from a case manager at Jeep headquarters that I filed a claim with when I asked to speak with his supervisor . I've been lied to about the parts being installed in my Jeep. I was told all these parts were ordered and being installed and they are not on my work order. I attempted twice picking up my Jeep and had to immediately bring it back within 20 minutes. The first time I was still unable to put gas in it and a check engine light came on the second attempt picking it up which was probably caused by whatever work they did. Finally when my Jeep was ready for pickup they call me and say that my windshield is cracked due to "extreme cold weather" and they wanted to install some aftermarket windshield which I denied. Now I've been told approximately 2 more weeks for this windshield to come in. All this dealership cares about is selling vehicles. You are forgotten about once you sign that contract. More

Oil change and light bulb replacement I dropped off my truck for the oil change and light bulb replacement with a specific pick up time noted. They called to ask if I wanted my tires rot I dropped off my truck for the oil change and light bulb replacement with a specific pick up time noted. They called to ask if I wanted my tires rotated instead of just doing it, which I appreciated. Then all the work was completed prior to my requested pick up time. More

Great experience Very helpful service personnel, explain all problems found with my vehicle, and no surprise fees. Work was done in a timely fashion. While waiting f Very helpful service personnel, explain all problems found with my vehicle, and no surprise fees. Work was done in a timely fashion. While waiting for my vehicle My Service guy Sal made sure he kept me apprised on whatwas being done to my vehilce and how I had left to wait for it to be completed. More

Oil change Danbury Jeep never disappoints. Having my oil changed is simple, non stressful and quick. I am greeted immediately, and they handle the rest. Very ple Danbury Jeep never disappoints. Having my oil changed is simple, non stressful and quick. I am greeted immediately, and they handle the rest. Very pleasant place. More

Service experience When I called to schedule my service, I told the lady that it is my first service at 5,000 mi. She asked me what I wanted done. Shouldn't the dealer When I called to schedule my service, I told the lady that it is my first service at 5,000 mi. She asked me what I wanted done. Shouldn't the dealership know what is the routine 5,000 service ? Finally straightened that out. They don't take appts. - just show up 8-12 or 1-5. Don't like that. Would like a definite appointment. The parking area for service is a nightmare. No room practically to drive - my car was buried 3 deep when they told me I was ready to leave. Just think the whole service experience could be more professional. I have never encountered such craziness !! More

Fast service nice and fast oil change with good price with a coupon. only one thing could be improved is the parking space, it is very tight. nice and fast oil change with good price with a coupon. only one thing could be improved is the parking space, it is very tight. More