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Danbury Chrysler Jeep Dodge Ram FIAT
Danbury, CT
2,184 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,184 reviews
November 11, 2015
fast delivery very help full an fast delivery very friendly people working there. very help full with going over the new truck with me. I would recommend them hi very help full an fast delivery very friendly people working there. very help full with going over the new truck with me. I would recommend them highly. More
by fro, val 125
Employees Worked With
Manuel Bravo
November 11, 2015
Horrible Jeep Service I have purchased 2 jeeps at this location, recently my 2011 Compass started burning oil and jolting when accelerating. After making several attempts t I have purchased 2 jeeps at this location, recently my 2011 Compass started burning oil and jolting when accelerating. After making several attempts to explain this to Dan in the service department, it was finally taken seriously and they eventually were able to squeeze me in for an oil consumption test. Upon failing the test, my jeep has been in the service department for 2 and a half weeks. Despite almost daily attempts to be updated on the status of my jeep by Dan, I have been given the robotic answer of "we are doing diagnostic testing and waiting to see what chrystler says." After 2 weeks of this, I was finally told I would be given a rental car. However, when I called to confirm this with Enterprise an hour before going to pick it up, Dan had never reserved one. Victoria was quick to update me, make a reservation, and go out of her way to make sure I recieved a rental. She was awesome. Following this experience Friday, I left a message for Dan which was never returned, so today (Wednesday) I called extremely frustrated that I was not only ignored but still in the dark 2 and a half weeks later as to what was happening with my jeep. When Dan began the usual automated response regarding diagnostic testing I interrupted and said I wanted to know exactly what was being tested. At which point he hung up on me. Aside from my interaction with Victoria, my overall experience has been horrible, unacceptable and unprofessional. Had Dan in the service department communicated with me better as of 2 and a half weeks ago perhaps I would not have reached this level of frustration. What a disgusting way to treat anyone, let alone in a professional setting. 2 weeks is a long time to be without a car, it is not unreasonable to expect to be updated along the way. Apparently doing so in a professional manner is not a standard required or upheld by the service department. More
by Ashevlin
Employees Worked With
Dan Komarowsky
November 06, 2015
pushy, worst experience pushed me into making a decision by stating last day of the month, late in the afternoon. The next morning sent an email trying to explain how uncomfo pushed me into making a decision by stating last day of the month, late in the afternoon. The next morning sent an email trying to explain how uncomfortable I felt. Asst Manager stated there is no law in CT to get me out of it and it's my fault. Incredibly rude. I would never recommend them to anyone. More
by JJ123
November 05, 2015
Worth the drive The service at this dealership is "worth the drive" as I live 40 minutes away and pass two other Dodge dealerships and countless oil change place just The service at this dealership is "worth the drive" as I live 40 minutes away and pass two other Dodge dealerships and countless oil change place just to have my Durango serviced from the dealership where I leased it from. From leasing my vehicle to having it serviced, everyone is always accommodating and make me feel that my business is important to them. More
by aliddymac
Employees Worked With
Dan Komarowsky, Ed Roberts
November 04, 2015
Accommodating and knowledge of jeep purchase. My husband and I purchased a jeep Cherokee. It was probably the easiest decision I ever had about buying a car. Our sales associate Harry was very f My husband and I purchased a jeep Cherokee. It was probably the easiest decision I ever had about buying a car. Our sales associate Harry was very friendly and knowledgable. More
by Croberts80
Employees Worked With
November 04, 2015
Excellent Dealership Ray Pacheco is by far the best car salesperson I have ever dealt with. This is my second car that I purchased through him and I would not go to anyone Ray Pacheco is by far the best car salesperson I have ever dealt with. This is my second car that I purchased through him and I would not go to anyone else. He did his best to get me what I needed. Even when I see him around town He ALWAYS greets me with a big smile and a hug. That is great customer service to me. Thank you again Ray. Carlos the finance manager is also extremely easy to deal with and he doesn't try to sugar coat anything. He is upfront and honest. More
by Chris1109
Employees Worked With
Ray Pacheco, Carlos Costa
November 03, 2015
Thank you for the Wrangler! We found two Jeeps on AutoTrader.com, came to Danbury Chrysler Jeep Dodge and were extremely happy working with Hodge. He listened to our needs, answe We found two Jeeps on AutoTrader.com, came to Danbury Chrysler Jeep Dodge and were extremely happy working with Hodge. He listened to our needs, answered all our questions, and worked for us to get the best price for our used 4-Door Jee Wrangler. Hodge went above and beyond to make sure we were happy with everything. When we test drove the Jeep, the battery was dead and Hodge made sure they changed the battery so we wouldn't be stuck in the future. He didn't have to do that but he did and we appreciate that. We're happy to be his first sale and are very pleased with the customer service we received. More
by Kara&Zach
October 30, 2015
Excellent service!! Excellent service again. I would & have recommended your dealer for sales & service. ****This area of survey is only place improvement is needed. Excellent service again. I would & have recommended your dealer for sales & service. ****This area of survey is only place improvement is needed. Will not allow submitting unless 25 words. This will discourage many people from completing survey. More
by Durango
Employees Worked With
Don't remember name
October 25, 2015
Customer service. John Martorano, was the best sales person that I came in contact on Wednesday 21. I went to look for a use car and with little hope that I will be abl John Martorano, was the best sales person that I came in contact on Wednesday 21. I went to look for a use car and with little hope that I will be able to find anything, but John made me feel very comfortable thru my entire process and was able to help me, so much that I left with a new car. John is a great person and a awesome sales man. Thank you John for this painless experience. Sure will send my friends and family to him. More
by Maribel
Employees Worked With
October 23, 2015
Not satisfied I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick i I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick it up. When you drove it it had front end noises. Yvonne promised to take care of the jeep repairs and didnt. She also promised to call and update me on several ocassions but failed to do that either. Very unhappy about the whole situation so I went to her boss Clyde who was extremely helpful and came to pick up my jeep. He had all the problems fixed and had it driven to my home. He kept all his promises to me with a smile. Thank god for Clyde taking care of me. He's the reason I went back again for service. More
by blondie
Employees Worked With
