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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,200 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,200 reviews

August 15, 2022

Harry Shah went above and beyond to help me get setup with my first car at a time where I’m struggling financially and didn’t have the best car. He’s a real human and will treat you like a friend/family More

by philippe.dibiase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 14, 2022

Whole process was very smooth, Marc walked outside just as we were getting to the doors and introduced himself and helped us every step of the way from start to finish! Very much appreciated More

by Bball83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Bullock, James Brabham, Cory Smyth, Marc Ballard, Kelley Abbott
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 10, 2022

I have free oil change on every other one for my 2012 Durango as long as I own it. I am happy with it. More

by soguma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 10, 2022

Great guy. He went above and beyond to help me and my husband find the car we were looking for and got it in time for the prefect birthday gift. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 08, 2022

Exactly what I was looking for in my car-buying experience: straight-forward, honest, professional, friendly, customer-centered. More

by Nikhilsingh2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 08, 2022

John was excellent! Communication was excellent! It was the easiest and best car buying experience I have had! More

by Iqbrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore Sinardi Jr.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 08, 2022

Took a 900 mile trip one day after tire rotation. , oil change, brakes and brake pads change, oil cooler unit replacement . My jeep performed perfectly More

by johnnyant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 07, 2022

John was great! He was flexible and easy to work with. The entire process was quick and my experience was pleasant. My new Jeep has everything I wanted! More

by debbs444
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the woman who did my paperworks name. Maybe Robin? She was so nice and helpful. , Cory Smyth
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 07, 2022

it was a great service experience. It took a little longer than I thought but the coffee made up for it. More

by billwelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 01, 2022

They have the worst customer service from their service department. Literally had to take my jeep to another jeep dealership even though I got the vehicle through them. Rude, sarcastic, and super defensive More

by Jroyer
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yvonne Scarduzio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Kate Bartholomew, Lynn Jelly
Aug 02, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

You are welcome to have your vehicle towed here, but Jeep warranty will not pay the fees as it it outside the range that they would normally cover. They cover towing to the closest Jeep certified service center based on your location, not where you purchased/leased. We are happy to service any and all vehicles, but Jeep has sole discretion over warranty coverage for repairs which includes towing. If you have any further questions on warranty coverage, please contact Jeep Customer Service at 877-426-5337.

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