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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.8
2,278 Reviews

100B Federal Rd

Danbury, CT

06810

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2,278 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT

March 13, 2026

Terrible service and rude staff. Some of the worst communication skills I've had to deal with. And when bringing my vehicle for service was treated very rudely and more like and inco More

by JWs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde DeGray, Mark Skluth, Tyler Defonce, Franco Soccodato, Desiree Decker, Quinn Bannon, Ann Marie L, Cameron Surovy
March 13, 2026

Buena buena atencion respond todas nuestras dudas y preguntas muy amable buen asespramiento todo bien bien recomwndado More

by xavilavid18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelly Garabito
March 09, 2026

I had a great experience with the service department at Danbury Chrysler Dodge Jeep Ram. Franco was extremely informative throughout the entire process and kept me updated every step of the way. Everything More

by joesmom0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Soccodato
March 08, 2026

Nelly was the best sales experience i have had at DJDR. This is my 6th vehicle from your dealership and I was hesitant based on the last car we bought until dealing with Nelly and her manager. Both great b More

by david.gera82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Martorano, Franco Soccodato, Nelly Garabito
March 03, 2026

Harry is the best sells man ever! He makes your dream come true! ! Yeah , he try hard to make everyone feel happy, he thinks very ethically, about people needs and affordability. Hap More

by dominicanorepublicadominicana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Shah, John Martorano, Natalie Rodriguez
Mar 06, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations, and thank you! Harry appreciates your kind words!

March 01, 2026

Harry and the Dodge Team they help you to make your dreams happen!!!! They are very ethical and think very ethical about the customer and the customer needs. In other words the are amazing and work tog More

by pimentel017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Shah, Natalie Rodriguez
Mar 06, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you very much! Harry is grateful for your kind compliments!

February 27, 2026

Natalie was amazing! Dropping money on a new vehicle is stressful, but she has a very calming way about her that helped put me at ease! She was wonderful! More

by p.carroccio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Shah, Natalie Rodriguez
Mar 06, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for trusting Natalie with the process! Happy and safe driving!

February 26, 2026

Quentin was a tremendous help in navigating the process of buying a new truck. The truck was spotless when I picked it up. More

by Mspooner563
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Skluth, Shawn King
Mar 06, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new truck! Thank you for choosing to purchase it with us!!

February 25, 2026

went on a saturday 2/21 to return my lease and look into getting a used vehicle . i was contacted by a salesman named Quentin who our interactions over the phone seemed very rude and dull. instead of being More

by alyssaprado3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn King
Feb 26, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are very sorry for how poorly this was handled. Our management team has a plan which we feel with rectify the issues you experienced. We will be addressing this situation with all involved to ensure everyone is clear on our policies and procedures. Thank you for your patience.

Feb 26, 2026 -

alyssaprado3 responded

Thank you for your response and for helping TREMENDOUSLY fixing the issues at hand. Frank from Kia Finance went above AND beyond to make sure i left the dealership knowledgeable in my purchase and happy with everything. i am grateful to have been able to speak with Frank and Nick . my review above does not reflect how i am feeling now. i am very happy and grateful to have these men explain and really help me out. Frank and Nick will be the ones i go to if i have any questions or concerns . thank you again for all the help!

February 23, 2026

Bad experience. Scheduled a appointment to see a car and traveled a long distance to see it. When I arrived I was told it was sold. A common courtesy call would have More

by tmorey25
Recommend Dealer
No
Employees Worked With
Harry Shah, Tiffany Setti
Feb 25, 2026 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We apologize for the poor communication! One of the managers missed the note on your appointment and the vehicle was sold late the night before when Tiffany had already left for the night. We are making changes to our reservation system to ensure this does not happen again. We hope you are able to find a vehicle to meet your needs soon.

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