Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

I have a Mopar Extended Warranty good until the year 2095, 70 years from now. Brought in my Chrysler 2012 convertible because the top wouldn’t lock closed and they refused to fix the problem because it 2095, 70 years from now. Brought in my Chrysler 2012 convertible because the top wouldn’t lock closed and they refused to fix the problem because it would cost them over $6,600 and they charged me $217. to diagnose the problem. Danbury Chrysler Dodge Fiat . The Mopar Warranty was misleading stating my car is covered till 2095 and Danbury Chrysler Dodge Fiat Dealership wrong for only repairing cars that won’t cost them time or money. It’s false advertising at least. More

As always, from me, All feedback and reviews are "A BUNCH OF STROKES AND A POKE"....I've dealt with the folks at Danbury Dodge / Jeep in the past. Mostly small repairs or service on both my Trucks. A couple OF STROKES AND A POKE"....I've dealt with the folks at Danbury Dodge / Jeep in the past. Mostly small repairs or service on both my Trucks. A couple bumps in the road. So this time my RAM was in for diagnosis and substantial engine repair. I was a bit nervous... My team knocked it out of the park. Dawn (my Service Advisor) kept me posted after diagnosed, and was spot on with the repair quote. Across the Hall, my guy Todd in parts, Made sure that John, (Shop Foreman) and Jack (Chrysler Tech) had the right parts to get the job done. John was great with updates as well, and gave me his expert opinion on items that are usually uncovered or also worn on a vehicle with this amount of miles. I didn't feel like I was being upsold, just steered in the right direction. When I got the call that it was ready, I went up on the same day. I went to the service area, Where I saw my truck sitting there cleaned and running perfectly.. Needless to say, I was more than happy to pay my girl AnnMarie... Thank you team Danbury Dodge. You guys rock.. Definitely a customer for life.... Shawn Gallagher Five Stars 🌟🌟🌟🌟🌟 More

So I head in for a small problem, my dashboard goes off for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, th for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, they have to drive it till they reproduce the problem. Day 3 they call "we caused it to happen, it's your battery terminals, it will be 57 dollars to fix it". Sounds good, I call my wife and make plans to pick it up.... then 2 hours later I get a call "Oh it's not the terminals, it's because you have an aftermarket battery, you need to add in a OEM Jeep battery or the codes will keep coming up, and that will cost you 650 dollars."... What?? Suddenly my $57 repair became a $650 repair AND both of the things you told me when you first looked at the battery were lies, not to mention a good new battery should run about $250. More

Do not use their services. I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and t I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and they diagnosed my vehicle needs a new transmission case, costing $4000+, plus they said I needed a new radiator and additional $1900. All which seemed suspect since I have less than 50k miles. After reviewing online that this is a known issue for Durangos, hundreds of reports, I purchased a new mopartransfer case control module for $175 Error messages are gone and further testing showed no issue with Transfer Case as they stated. Saved over $5000 by diagnosing problem myself on the internet as this is a fairly common issue with my year and make. More

Excellent service and very responsive to their clients needs. Staff is very friendly and accommodating. needs. Staff is very friendly and accommodating. More

Peter was great. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. More

Got it done when needed thank you . T h a n k y o u ! T h a n k y o u ! More

Quick and easy experience. Everyone was friendly and service took the time to explain everything to me in detail Everyone was friendly and service took the time to explain everything to me in detail More

I was very pleased with the quality service. and professionalism received. I will use again. and professionalism received. I will use again. More

Our service advisor has a great relationship with us. In fact he was one of the reasons we bought a Dodge Durango In fact he was one of the reasons we bought a Dodge Durango More