Danbury Hyundai

We had a great experience and Harry was attentive and extremely helpful. We had to bring the car back because they forgot the front license plate holder, and he took my car right away and had the servic extremely helpful. We had to bring the car back because they forgot the front license plate holder, and he took my car right away and had the service department put it on. We received the plates shortly and he was great in dealing with our insurance company. The financing gentleman was also very enjoyable to work with. More

Joe is personable, knowledgeable, and goes out of his way to be sure you are happy! What more could a customer ask for? He was patient with all of my questions (I ask a lot before purchasing). He helped m to be sure you are happy! What more could a customer ask for? He was patient with all of my questions (I ask a lot before purchasing). He helped me decide on a lease instead of a loan and made it a deal I could not refuse. Best of all, he does it without "schmoozing" you or using sales jargon. I always recommend Joe and Danbury Hyundai when family and friends are looking for a new vehicle. More

I called to make on appointment on Friday and I went into this dealership on Saturday, ready to begin the long and drawn out used car shopping experience. As a woman, I was prepared not be taken seriously o this dealership on Saturday, ready to begin the long and drawn out used car shopping experience. As a woman, I was prepared not be taken seriously or even dismissed and ignored as I had been at the terrible terrible horrible Colonial Subaru dealership right up the road. Instead, I was greeted warmly and with a smile. The salesman that I had spoke to on the phone, Harry, had the car we discussed ready for the test drive. I drove it and loved it. Harry also patiently and kindly took time to show me other cars that interested me. In the end, I went with my first choice- the Nissan Murano. Harry drew up the paper work and walked me to Carlos in financing. At the end of the day, I walked out with a car that I love at a price I can afford. Not only were they very nice at the dealership, they helped keep my 8 year old entertained with hot chocolate and smiles. Harry is the go-to guy to get a car. There wasn't a lot or room to quibble on the price, but I feel like I had a terrific experience. I shall return for service on my car as well as recommend this dealership and this salesman to others. More

My experience at Danbury Hyundai was the best car-buying experience I have ever had in my 42 years as a licensed driver! I have never had such an experience before where, from beginning to end, my needs we experience I have ever had in my 42 years as a licensed driver! I have never had such an experience before where, from beginning to end, my needs were treated as a problem with a solution right around the corner rather than a problem that couldn’t be solved. Having had some serious drops in my credit score during this most recent recession, I was worried if anyone could help me. My 10 year old car had just broken down on I-84 and I was really in a jam. A competing dealer down the street, whom I had done business with in the past, just looked at my situation and said “Gee, we have a problem here, I don’t know…” even though my prior history was excellent and I had a solid debt repayment history. They seemed to be negative thinkers and didn’t give me much hope. However, at Danbury Hyundai, when I explained my situation, they looked at it as a solvable problem and never even used the words “we aren’t sure we can help you”. That didn’t seem to even enter into the equation. During the time that I was without a vehicle, they made sure I had a loaner to get around in and were extremely kind and courteous. A few days later, Tom Smith, the phenomenal sales rep I was working with, called up and said “You’re all set! You’ve got the car!” They made sure that based on my income and budget, I was in the right car for me. And indeed I am!! I’m driving a very peppy 2013 Hyundai Accent with great handling and gas mileage and it’s perfect for me. This organization is first-class from top to bottom. Everyone I encountered there was helpful, upbeat and professional at all times. They seem to look at obstacles and problems as just challenges waiting to be solved. I highly recommend them!! More

I think it was the best experience I ever had at a dealership service center. Brenda went out of her way to help us and make sure we were kept updated on our vehicle. Thanks to her suggestions we we dealership service center. Brenda went out of her way to help us and make sure we were kept updated on our vehicle. Thanks to her suggestions we were able to get all of our items repaired in one visit. Because of her outstanding customer service, we will be customers for life at Danbury Hyundai! More

I first called and Spoke with Dave Petruzziello and told him what I wanted and what my trade was. He called me back with great numbers on both. So I went down there on a Monday night and Dave was not in tha him what I wanted and what my trade was. He called me back with great numbers on both. So I went down there on a Monday night and Dave was not in that day (grrrrrrrr) so another saleman came over to me (Frank Zimmerman) and told me that Dave was not in that day and was there something he could help me with. So I told Frank that I was here to buy a car from someone. Frank said he would help me and he found the exact car I was looking for. I told him that I already agreed with Dave on a price over the phone which Frank honored. There was one item that was not in the car and Frank said he would throw it in for me no charge. I then dealt with Steve the fianance manager and got the ball rolling, well 2 1/2 hours later I drove home with my new car. I was very happy with the both of them as I got what I wanted and they played no games with me. The only problem I had was that I wish Dave had called me that day to tell me that he was not going to be there as I drove from West Hartford to Danbury and I was not leaving without a car! Other than that I think the dealership is excellent and would definetly recommend them to my family and friends! Thanks again Frank and Steve for making it happen! More

THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get service done and whomever worked on my car, stole a bunch of money out of my center console. THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get service done and whomever worked on my car, stole a bunch of money out of my center console. Granted it wasn't a lot of money, but now a days, every penny counts. After speaking with their service foreman named George, I WILL NEVER GO BACK TO DANBURY HYUNDAI. More

My wife and I had a great experience buying a car at Danbury Hyundai and with our sales representative, Luis. First, I do want to mention that Luis was very professional, helpful, honest, and kind, whic Danbury Hyundai and with our sales representative, Luis. First, I do want to mention that Luis was very professional, helpful, honest, and kind, which made the process of buying a car much easier. There were really no hidden fees and everything was pretty much straight up. Luis was respectful in allowing my wife and I time and privacy to talk and make a decision without being vicious, like some car salesman; I got a very positive vibe from their sales team and sales environment in general. The car is just what we were looking for. They inspect each vehicle before it is put out on the lot. The pre-owned car we purchased was in good shape, rode smoothly, and is fuel efficient. They buffed the scratches on the sides of the car for my wife and I (which came out well once they finished). These people are willing to work with you, your budget, and your time. I plan on returning sometime in the future for our next purchase and highly recommend this dealership for anyone looking to purchase a vehicle. -Jason More