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Danbury Hyundai
Danbury, CT
2,190 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,190 reviews
January 27, 2023
Great experience. Transparent about the costs. No surprises. Did not charge over MSRP! I bought from out of state but didn't even need to set foot at the dealershi Transparent about the costs. No surprises. Did not charge over MSRP! I bought from out of state but didn't even need to set foot at the dealership and they even delivered my car! Matt Louis was great and got me a vehicle without me having to wait too long. Dealer fee is a little high but overall it was worth it. More
by Tops_top
Employees Worked With
Matt Louis
January 24, 2023
The good: with my car purchase: Anthony Petruzziello, the sales manager greeted me like a long lost brother and made me feel part of the Hyandai family. The bad: I waited almost an extra hour for the the sales manager greeted me like a long lost brother and made me feel part of the Hyandai family. The bad: I waited almost an extra hour for the concierge service to pick me up past the scheduled time. The salesperson (Manuel) knew when i was coming to the minute, but wasn't even at his desk and made me wait when i finally got to the dealership, didn't even shake hands, the car detailing wasn't finished, and the car wasn't even gassed up. I had to wait for that as well in the end while the salesperson actually went to go fill it up with gas. Come on guys, class it up a little bit for a 30k purchase. No apologies were offered at anytime. Apologies go a long way and it's the little things that count. The worst: I asked multiple times in advance for a simple request. Mud flaps installed (which were paid for in advance!). I did NOT want to make an extra 30 mile trip to Danbury. Although the mudflaps were not in as i requested, and wanted to wait for, the saleperson was insistent I come in on the 30th (Nov), because they had to meet "sales quotas", so it was for his benefit not mine. In fairness, the $750 buyers promo was supposed to expire at the end of the month of November, but there was an even better promo for December so there was no need to make two trips and i felt a bit deceived. So was I mad? You better believe it. Also, I felt a good sales person would have ordered the flaps for me in advance so they would be ready when I took the car. In fairness, they offered to pick the car up, have them installed and bring it back. Was I going to permit anyone else to drive my new car? NOPE. Lastly, the saleperson had the audacity (see above) to solicit for tens on the survey. I think that's a big Hyundai policy no-no................ PS I am very happy with the car though. =D PS II An agreement was made to have the mudflaps sent to me per mail (prepaid for) I found out since I MYSELF could have ordered the mudguards and had them ready to be installed so it couldn't have been too hard for the salesman to have done!!! SMH UPDATE: still haven't received my (prepaid for ) mudflaps and they gave me a "we owe" document for them which expires after 14 days, so I had to send the owner and GM a letter. (I got the car the 30th, so it expires tomorrow). Pitiful, and no excuse for this. 2nd Update. The GM did reach out to me on the mudflaps I WAS DUE AND PAID FOR and I appreciate at least that. FINAL UPDATE: The dealership was supposed to register the car. They didn't. I actually had to badger the dealership TO REGISTER THE CAR. UNBELEIVABLE. Luckily, I didn't get a ticket. If you want a dealership which is about selling as many cars as they can, and the minute you buy the car the customer becomes an afterthought, this is the place for you. I wonder if the owner knows half the stuff going on (or not getting done). My salesperson Manny had the gall to ask me to give him all tens on the Hyundai survey with the subpar service (which you aren't supposed to do!!!!) More
by Danbury Hyundai all about sales not customers!
Employees Worked With
Anthony Petruzziello, Manuel Gonzalez
January 21, 2023
I own a 2022 Hyundai ioniq 5 that I purchased from DANBURY HYUNDAI CT. Pathetic, Pathetic, Pathetic. Biggest nightmare of my 50 year car buying experience. Save your money and sanity . Go somewh DANBURY HYUNDAI CT. Pathetic, Pathetic, Pathetic. Biggest nightmare of my 50 year car buying experience. Save your money and sanity . Go somewhere else More
by kjelliott13kenelliott
Employees Worked With
January 20, 2023
Very helpful and responsive. Truly feel like a family instead of just a client. Great place and will buy more in the future from them Truly feel like a family instead of just a client. Great place and will buy more in the future from them More
by Christophersanchez86
January 07, 2023
I bought my Hyundai Kona from here. Brandon M. was an excellent salesman. It was a great experience! We would definitely recommend this dealership. Brandon M. was an excellent salesman. It was a great experience! We would definitely recommend this dealership. More
by Lindsey
Employees Worked With
Brandon Matos, John Brandi
January 06, 2023
Wonderful experience. Chris Matos is the best. He was honest and forth coming with all of the information that I needed. This dealership knows how to get the job done. Chris Matos is the best. He was honest and forth coming with all of the information that I needed. This dealership knows how to get the job done. They went above and beyond to get what I wanted. More
by Vgabe315
Employees Worked With
Chris Matos
December 31, 2022
No customer empathy! Liars about timing. No communication whatsoever. May as well be cheesy car salesman! Liars about timing. No communication whatsoever. May as well be cheesy car salesman! More
by rc
December 31, 2022
I would highly recommend working with Byron! I decided to lease a Hyundai Tucson after working with him. He was so knowledgeable on the vehicles and technology and so incredibly friendly, smart, I decided to lease a Hyundai Tucson after working with him. He was so knowledgeable on the vehicles and technology and so incredibly friendly, smart, and kind. I didn’t feel pressured to buy anything and he was so transparent about the pricing and what my options were. I know that I’ll be going to him for my next car and recommending him to all my friends and family. Thanks again, Byron, you made this process so easy and even… fun! More
by JasmineGraham
Employees Worked With
Byron Greathouse, John Brandi
