Danbury Kia

Friendly service, nice comfertable waiting area. Thank you very much for all of your care towards me and keeping my car on the road now and in rhe future. you very much for all of your care towards me and keeping my car on the road now and in rhe future. More

Overall Positive Experience For the whole process, I had a very positive experience with this dealership. My inquiry for a visit was promptly scheduled and even flexible for an e For the whole process, I had a very positive experience with this dealership. My inquiry for a visit was promptly scheduled and even flexible for an early arrival. This was the fourth dealership (but the only Kia) that I visited to shop/test drive cars, but I had to deal with many more in the short time that I was aggressively looking. I can say with confidence that Nuno was the best person to work with out of everyone. He was professional, patient, and obviously had a keen ability to pick up on the type of salesperson that he needed to be for me, the client. He was not too pushy, while still encouraging me and his sense of humor as well as personal touch made the whole situation less stressful. Also want to give a shout out to the finance person, Jimmy - he was also super helpful, easy to understand, and a pleasure to meet! More

Disaster of a First Car Buying experience Our experience Saturday involved progressive rudeness and hostility regarding our questions and concerns about pricing and insurance. Fermin put his T Our experience Saturday involved progressive rudeness and hostility regarding our questions and concerns about pricing and insurance. Fermin put his Tupperware of food in front of us and then walked away to go eat. He was barely around for the purchase other than the initial research of the car options. Over half of the time, he was no where to be found and we were left in the dark with what next steps were. One further example was when we told him we were finished working with Kevin from finance with and it turned out we weren’t, Fermin kurtly commented that we had told him we were done and stomped away. During the test drive, I noticed the car was missing a back wiper blade so I will be returning for that installation later today but I also noticed since leaving the dealership the car is missing all mats and mentioned this to him. He has responded via text message extremely unprofessionally even referring to my mother and I as “you ladies”. He was bothered by every request we had which was hardly earth shattering. He obviously wanted us out over the 3.5 hrs we were there and waiting. Aside from one gentleman outside who congratulated me as I was leaving, it was an extremely negative experience. As a family, we are now repeat owners of a Kia, from your dealership, leased and then purchase multiple times, and this is extremely disappointing to have experience such poor customer service. The best employee we came in to contact with was Kelvin of service. He was genuine, got the job done, and kept us in the loop. Excellent job. Kevin of finance was the best part of the day as well when we were buying. He was personable, detailed, and had a pleasant attitude. Thank you Kevin. More

2021 Kia Seltos - N. Miranda Nuno was absolutely great! I can't thank him enough for his assistance with the purchase of my new 2021 Seltos. Thank you Nuno and the Danbury Kia Tea Nuno was absolutely great! I can't thank him enough for his assistance with the purchase of my new 2021 Seltos. Thank you Nuno and the Danbury Kia Team for your excellent service and customer care! More

Kelvin was very professional and kind. Had the problem diagnosed quickly. Great communication throughout entire process. We always feel confident with the Kia service department when we bring our Sorento diagnosed quickly. Great communication throughout entire process. We always feel confident with the Kia service department when we bring our Sorento in for service. More

I had a very positive experience working with Danbury Kia. My sales rep, Nick, was very professional, patient, and was able to answer almost all of my questions. The entire process, from start to finis Kia. My sales rep, Nick, was very professional, patient, and was able to answer almost all of my questions. The entire process, from start to finish, was very easy and straight forward. I would definitely recommend Nick, and Danbury Kia, to any friends looking to buy a new car. More

Service was great had to replace radio/back up unit. My car was done fast and efficient. Staff was friendly and explained the process very well car was done fast and efficient. Staff was friendly and explained the process very well More

Quick service. Easy buying process. No haggle pricing. Clean and well temperatures showroom. I was impressed insurance options offered to help save money that was a first. Clean and well temperatures showroom. I was impressed insurance options offered to help save money that was a first. More

Great service! The person who helped me was efficient and had me in and out quickly. I sadly do not remember his name but he was awesome had me in and out quickly. I sadly do not remember his name but he was awesome More

I received outstanding service from Kia of Danbury! Go see Kevin! He is knowledgeable, professional and very helpful! Great experience! Oil changed, everything inspected and front brakes were replaced. My see Kevin! He is knowledgeable, professional and very helpful! Great experience! Oil changed, everything inspected and front brakes were replaced. My car drove far better after my visit! Barbara More