Kelvin Brito

"Brought a 2014 Optima to Kia of Danbury with a physical engine failure (aluminum and copper shavings in the oil . Service advisor Kelvin Brito and Manager Mary Hansen refused to submit the valid lifetime engine failure (aluminum and copper shavings in the oil . Service advisor Kelvin Brito and Manager Mary Hansen refused to submit the valid lifetime class-action warranty claim, lied and said corporate would deny it, and tried to force over $3500 retail timing chain repair instead. Pulled the car to Blasius Kia in Watertown , car  -failed the BCT test instantly and Kia Corporate approved a brand-new engine for $O. Complete scam at Danbury. Stay away." More

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The staff was professional, caring, and attentive. A great overall experience. I highly recommend Danbury Kia. A great overall experience. I highly recommend Danbury Kia. More

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Danbury Kia has the best sales team and service department is amazing . Definitely will recommend . department is amazing . Definitely will recommend . More

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This dealership provides good service, convenience hours, I think they should provide better specials discounts. I think they should provide better specials discounts. More

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Thank you, Kelvin, again for the great service on my vehicle. Great response time and explanation of all work done. See you next apportionment. vehicle. Great response time and explanation of all work done. See you next apportionment. More

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Great service amazing team! Kelvin and the team were incredible. On time very nice great service Kelvin and the team were incredible. On time very nice great service More

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Service was excellent. Customer Service was excellent. I did not wait long for the oil change. Customer Service was excellent. I did not wait long for the oil change. More

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I simply love Danbury Kia! I have been having my vehicle serviced by them for well over 5yrs and the staff is honest, empathetic and extremely helpful. I highly recommend! I have been having my vehicle serviced by them for well over 5yrs and the staff is honest, empathetic and extremely helpful. I highly recommend! More

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The staff is very nice and the service on my car is always done quickly. They did my oil change for free. always done quickly. They did my oil change for free. More

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Excellent service, customer service was excellent very easy in and out. The text updates are a nice add on as well. easy in and out. The text updates are a nice add on as well. More

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