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Danbury Kia - Service Center

Danbury, CT

4.9
963 Reviews

963 Reviews of Danbury Kia - Service Center

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July 08, 2021

a a a a a a a a a a a a a a a a a a a a a a a a a More

by mattpoole33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Kimberly Schwab
Jul 12, 2021 -

Danbury Kia responded

💀 Thank you!

July 07, 2021

I brought my 2013 Optima Hybrid in for a recall software update. I had no issues with the service received and everyone was friendly and professional. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Danbury Kia responded

Thank you for taking care of the recall, and thank you for choosing to service with us!

July 04, 2021

Good worked and was good very good super good loved buying car More

by Dan paganelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Kimberly Schwab
Jul 06, 2021 -

Danbury Kia responded

Thank you!

July 03, 2021

Total experience was great! Service was done within half hour More

by Tom_baldwin2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Danbury Kia responded

Thank you!

July 02, 2021

Kelvin always takes good care of me when I come in, and I don’t feel like I’m getting something I don’t need. More

by d_june
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Danbury Kia responded

Thank you for servicing with us!

July 01, 2021

Really disappointed in the handling if an issue with 2014 Kia Rio. Charged for water coming into the vehicle and mold smell. Paid for diagnosis and A/C hose was cleared but mold smell coming from vent is sti More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelvin Brito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Kimberly Schwab
Jul 02, 2021 -

Danbury Kia responded

We understand this is distressing. The $135 was to diagnose the issue, this amount is deducted from the final bill, but the ductwork cleaning is additional. Our service advisor left a message for you, but you can also reach us at kiaservice@danburyauto.com.

Jul 02, 2021 -

Disappointed responded

No one called or left a message. I am still waiting for your call. Yes, you did the diagnoses but you were asked to let me know what service was needed before proceeding. I was told the car was ready and nothing else was needed. Please stop playing games. I don't have time for your foolishness.

June 29, 2021

This dealership provides excellent service. Employees are friendly, courteous and helpful. More

by lkokasko
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia Gomes
Jun 29, 2021 -

Danbury Kia responded

Thank you very much! It's our pleasure to serve you!

June 27, 2021

Went in for a oil change I was in and out quick service. More

by Dfurtado0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Kimberly Schwab
Jun 28, 2021 -

Danbury Kia responded

Thank you for servicing with us!

June 25, 2021

Efficient service fast and reliable - friendly staff reasonable rates - accommodating More

by Gdanko2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Marc Cote, Virginia Gomes, Kimberly Schwab
Jun 25, 2021 -

Danbury Kia responded

We appreciate your taking the time to leave your feedback, and we thank you for your business!

June 18, 2021

Excellent service from the moment I walked in the door. The front desk was helpful and courteous. They even checked on me from time to time and help me set up the Apple CarPlay. More

by Gibble
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Schwab
Jun 23, 2021 -

Danbury Kia responded

We appreciate your compliments, and thank you for your business!

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