Darling's Brunswick Ford

Something has changed here Our Explorers have been serviced here for over 7 years. Originally the service Dept was very good, but suddenly the service writers seem to be adding Our Explorers have been serviced here for over 7 years. Originally the service Dept was very good, but suddenly the service writers seem to be adding more service than was needed. Then they became less pushy under this new ownership. This 2012 has had a lot of service work and it looks like it will only get worse. Now the Service Dept says I need a new fan to the amount of $589.00 plus tax. The gauges in the car say temperatures are fine. What's up with this? I brought the car in to have the air conditioning checked and was told the heating system leaks. You fixed that, but now you say it needs a new fan too. Something stinks here. Speaking of stink, my car has smelled for months. They say it's mold from the heating system. My wife has COPD and if she gets an infection from this car, Ford and you folks will have a serious problem on your hands. I bought this car with an extended service contract purchased from the dealer in Ohio where I bought it. Now your service writers say they don't know if mold in the heating system is covered. Am I upset ? You better believe it ! More

Best car buying experience ever! Salesman Gary Goodman was excellent! The whole staff went above and beond to make me very happy.Thank you (Tucker Ford). Best new car buying experienc Salesman Gary Goodman was excellent! The whole staff went above and beond to make me very happy.Thank you (Tucker Ford). Best new car buying experience l ever had by far.. 5stars not enough!!! More

Extremely Helpful and Friendly I am new to the area, and have been very spoiled as my brother has been a career auto mechanic and has been named Chrysler Mechanic of the Year severa I am new to the area, and have been very spoiled as my brother has been a career auto mechanic and has been named Chrysler Mechanic of the Year several times. I trust him completely, but since I moved to Maine, he is too far away. I recently purchased a pre-owned Ford Fiesta and needed to have some work done. Tucker Ford was the closest dealer, so I called to make an appointment.From the receptionist to the person at the service desk, I got the friendliest, most helpful service. They were able to schedule an appointment quickly, and they work was done well and efficiently. Although my daughter was able to take me to work after I dropped off my car, they told me that they have a drop off/pick up service if I ever needed it. I am extremely happy with the service here and would recommend it to anyone. More

Recent Visit As always, everyone at Team Tucker Ford was very courteous and professional. I was made aware of what the problem was and your staff took care of it a As always, everyone at Team Tucker Ford was very courteous and professional. I was made aware of what the problem was and your staff took care of it and got me back on the road ASAP!! Thank you. More

Great sales dept. The sales team was great ,very easy to work with . no pressure to buy, willing to show me many different models will be back to buy my next car !! The sales team was great ,very easy to work with . no pressure to buy, willing to show me many different models will be back to buy my next car !! More