Darling’s Used Vehicle Center

Helpful and Respectful, But Do Your Research As a mom of three little ones, I appreciated the consistent respect I received every time I walked into the used car center. I worked with Joe Doucet As a mom of three little ones, I appreciated the consistent respect I received every time I walked into the used car center. I worked with Joe Doucette and Nick Spann, and both treated me very well. Thank you to both of you, and keep it up! I would absolutely recommend working with either of these salesmen. As far as the business end, I guess you could sum it up this way---these are used vehicles, and Darlings is reluctant to put more into their cars than the bare minimum to make them pass inspection. The van we bought had tire treads that were worn differently, a power sliding door that didn't work, and shabby detailing inside. I brought all of this to their attention, and they replaced two tires (on an AWD van). I complained again, and showed real interest in buying the car--then they replaced the remaining two. Darlings refused to repair the power sliding door (which did close manually). They suspected the motor had gone, and it was too expensive for them to fix. Fine--we get that there's a bottom line. BUT, someone had pushed a button to inactivate the power sliding doors altogether in the van--trying to hide that one door didn't work. In the end, we bought the van--otherwise it seemed sound, and we were willing to put up with the door. Here's the kicker, though--after we bought the van, I mentioned the power door that didn't work in passing to our mechanic (Eric Porier, Porier's Garage). He had inspected the van early on in the buying process. He said--'Funny, one of my technicians specifically made sure each power door worked when we inspected it'. My husband and I are left to conclude that something happened to the door while it was for sale at Darling's (the door motor actually works, but a cable is severed). It is very likely that after this happened, they inactivated the power door control and hoped no one would notice. Bottom line--the salespeople we worked with seemed genuine and very interested in making a sale, without being pushy or belittling. My strong sense is that the management puts the bottom line first, trying to invest as little as possible in the cars on the lot. So, if you want a fair deal, do your research--because they are happy to sell a car in any condition as long as it passes inspection. More

We found the right salesperson! It was just dumb luck that we found Joe Doucette as our salesperson, but I wish the same good fortune to all car shoppers. I have dealt with many, ma It was just dumb luck that we found Joe Doucette as our salesperson, but I wish the same good fortune to all car shoppers. I have dealt with many, many car salespersons in my life, and Joe is by far the best. He listened to what we wanted and were willing to pay, for one thing, instead of shooting random cars and numbers at us - which is all too common. Additionally, we did not complete the transaction in one visit (through no fault of his,) and he responded to my numerous emails and phone calls in the interim quickly, kindly, and patiently. Car buying is by far one of my least favorite activities, and Joe made it almost pleasant. It doesn't get any better than that. More

Great experience! Dustin, Amy, and Bob were very helpful in the purchase of my new truck. The staff were all very nice and it made for a smooth transaction. I would def Dustin, Amy, and Bob were very helpful in the purchase of my new truck. The staff were all very nice and it made for a smooth transaction. I would definitely buy another vehicle from Darlings. More

nice guys Nice guys, always willing to help you and always willing to adapt to whatever you need. The car was in great conditions. Wha t I really liked is that Nice guys, always willing to help you and always willing to adapt to whatever you need. The car was in great conditions. Wha t I really liked is that the picked me up from my workplace to their shop More

No stress purcase Dustin Smelley was our sales person and he was fantastic! It is amazing the quality and quantity of effort he put in to make this purchase very smooth Dustin Smelley was our sales person and he was fantastic! It is amazing the quality and quantity of effort he put in to make this purchase very smooth. Any and all questions were answered quickly and thoroughly either via text or email. Dustin worked with us for well over a month to get the perfect car for my son. He made sure we stayed with in budget, miles and had the amenities he was looking for. This is the second car I have purchased thru the Darlings family and when the need arises I will go back. More

Friendly and Great deals Best deals and good to people and willing to help you get a car. Great crew, thank you Dustin Smelley for your help hugs Linda Best deals and good to people and willing to help you get a car. Great crew, thank you Dustin Smelley for your help hugs Linda More

Good Job Fair Price Good Job : I explained my needs and was happy that they met them and the we worked on the price. They were fair with that also. I will go back for my Good Job : I explained my needs and was happy that they met them and the we worked on the price. They were fair with that also. I will go back for my next vehicle. More

Excellent experience! My fiance Gavin and I had been thinking about purchasing a truck for quite some time. I stopped into Darlings Used Vehicle Center on a Friday to just My fiance Gavin and I had been thinking about purchasing a truck for quite some time. I stopped into Darlings Used Vehicle Center on a Friday to just look at some options. Right off, I was able to pick out a truck that I loved and knew my fiance would too. Nick showed and discussed the truck with me and right away I knew I wanted to get the vehicle from him. Eventually, Gavin and I were both able to try it out and decided we wanted it. Nick was so patient and helpful with the entire process. He was always easy to reach, comfortable to be around, very honest, and always willing to find the answers if he didn't know them. Might I add, we also had a wonderful experience with Amy Nye in the finance department. She was easy to work with, very knowledgable, and always made sure we knew exactly what she was talking about. Amy and Nick were both so professional and made the buying process exciting for us. Exactly a week later we drove off the lot all smiles in our 2016 Ford F-150! We highly recommend Darling's Used Vehicle Center for your next vehicle purchase and Nick Spann as your salesman! More

This was the best car purchase experience! I did my research so I knew the car I wanted and Darlings had it. My salesperson, Bryan Lackee was wonderful. He made the whole experience so smooth a I did my research so I knew the car I wanted and Darlings had it. My salesperson, Bryan Lackee was wonderful. He made the whole experience so smooth and in just a few hours I was driving off the lot with a car I love. I highly recommend Darlings and especially Bryan Lackee. More