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Darrell Waltrip Honda

Franklin, TN

4.9
1,256 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,256 Reviews of Darrell Waltrip Honda

August 05, 2026

Always great service with attention to detail. Rick is a wonderful Service Advisor! I've used Waltrip Service Dept since I purchased my vehicle and wouldn't have it serviced anywhere else. More

by JETEW
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Aug 07, 2026 -

Darrell Waltrip Honda responded

JETEW, thank you so much for the 5-star review and your continued loyalty to Darrell Waltrip Honda! It means a great deal to know that Rick and our Service Department have consistently delivered the attentive, detail-oriented care that keeps you coming back. We're so glad to have earned your trust since day one and we look forward to continuing to take great care of you and your vehicle for many more years to come!

August 05, 2026

Julian was very nice and very helpful! he made sure everything we wanted fixed or looked at was correct before we made the big purchase. He was never trying to upsell anything and was hone More

by Natasha Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Barger
Aug 07, 2026 -

Darrell Waltrip Honda responded

Natasha, thank you so much for taking the time to share your experience and for the 4-star review! We're thrilled to hear that Julian was helpful, honest, and made sure everything was in order before your purchase — that no-pressure, transparent approach is exactly what we strive for at Darrell Waltrip Honda. We're glad he made such a positive impression! We'd love to know if there is anything we could have done to make your visit a 5-star experience. Please don't hesitate to reach out to us directly so we can ensure your next visit exceeds expectations. We appreciate your business and hope to see you again soon!

August 05, 2026

Service for 2 recalls, software and radiator thing. Waited in the waiting room. Many people waiting, water tea and other items provided as a courtesy were appreciated. Work went quickly and they pro More

by Grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 07, 2026 -

Darrell Waltrip Honda responded

Grand, thank you so much for the 5-star review and for trusting Darrell Waltrip Honda with your recall service! We're glad to hear the process was smooth from start to finish — from the easy service intake and comfortable waiting area to the inspection video and Robert taking the time to walk you through your vehicle's features. We always want to make sure our guests feel informed and well taken care of, regardless of where the vehicle was purchased. It means a lot to know that we've earned your trust as your preferred service provider, and we look forward to continuing to take great care of you and your vehicle!

August 04, 2026

I was treated very nice! They answered my questions and helped me find the perfect vehicle for my family. They made sure I went out the door on the time I came to buy (yes More

by Lzimdars
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier Burton-he was so patient and treated me with such respect. , Greg Schmidt, Nikki Barger
Aug 05, 2026 -

Darrell Waltrip Honda responded

Lzimdars, what an incredible compliment — thank you so much for sharing that! After 63 years, to say you've never been treated better when buying a car is truly humbling, and it means the world to our entire team at Darrell Waltrip Honda. We're so glad we were able to answer all your questions, give you the time and space to do your research, and ultimately help you find the perfect vehicle for your family. We also appreciate your patience as we worked through the financing details together — that kind of partnership is exactly what we aim for with every customer. We know you had other options, and we're grateful you chose us. Congratulations on your new Honda, and please don't hesitate to reach out if there's ever anything we can do for you!

July 31, 2026

This dealership is always courteous and professional. Their waiting area is comfortable and inviting. They make sure the customer has anything needed to make the waiting comfortable. More

by denalinray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Aug 01, 2026 -

Darrell Waltrip Honda responded

Thank you so much for taking the time to share this kind review, denalinray! We are delighted to hear that our team's courtesy and professionalism made a great impression. Creating a comfortable, welcoming environment — from our waiting area to every interaction along the way — is something we put real thought into, and it is rewarding to know it shows. We look forward to your next visit and hope to continue making every experience at Darrell Waltrip Honda a pleasant one!

July 26, 2026

Great experience from start to finish! ! Sales manager FERA was great along with my sales consultant. More

by L.widener6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera, Julian Coston
Jul 28, 2026 -

Darrell Waltrip Honda responded

Thank you for the wonderful review and the perfect scores across the board! We're so glad Fera and your sales consultant worked together to make the entire process smooth and enjoyable from start to finish. That kind of seamless teamwork is exactly what we aim for at Darrell Waltrip Honda. We'll pass along your kind words and hope to see you again soon!

July 24, 2026

I was VERY pleased with the service! !!!! My daughter lives in the area and needed a new keyfob. Robert in the service department was awesome! Super friend & honest! Keep my informed More

by bridanphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert (did not see him listed in the service dept)
Jul 26, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review! We're thrilled your daughter had such a great experience getting her key fob taken care of. Robert truly goes above and beyond to keep our guests informed every step of the way, and we love hearing that his communication and honesty made such a positive impression. We'll be sure to pass along your kind words to him. Please don't hesitate to reach out if she ever needs anything — we're always happy to help!

July 23, 2026

I recommend this dealership to everyone be a of a great supervisor who knows how to make the customer happy and satisfied More

by Sameh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam H, Taye Holmes, Quanda (Q) Kimbrough
Jul 24, 2026 -

Darrell Waltrip Honda responded

Sameh, thank you so much for the five-star review and for recommending us! We're thrilled to hear that our team made you feel happy and well taken care of throughout your experience. Having supervisors and staff who genuinely prioritize customer satisfaction is something we take great pride in at Darrell Waltrip Honda. We truly appreciate your kind words and your trust in us, and we look forward to welcoming you back again!

July 22, 2026

the best i have ever been to, and beleive me I've been to a bunch, I was in the automobile business from 1963 until retirement in 2007 , this dealership is the best. More

by Whitaker.johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 24, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this incredible compliment! Coming from someone with decades of experience in the automobile business — from 1963 all the way through 2007 — that truly means more to us than we can express. You've seen it all, and for you to call us the best you've ever been to is the highest praise we could receive. We never take that kind of trust and recognition for granted, and it motivates our entire team at Darrell Waltrip Honda to keep delivering the very best every single day. We are so grateful for your kind words and look forward to continuing to earn that distinction every time you visit!

July 22, 2026

Michael Mayo provided a fantastic, pressure-free car buying experience. He was highly helpful and professional. More

by htaylor1949
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mayo
Jul 24, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful five-star review! A pressure-free car buying experience is exactly what every customer deserves, and we're so glad Michael delivered that along with the helpfulness and professionalism you'd expect from our team at Darrell Waltrip Honda. We'll make sure Michael knows how much you appreciated his approach! We truly value your business and hope you're absolutely loving your new vehicle. We look forward to seeing you again!

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