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Darrell Waltrip Honda

Franklin, TN

5.0
944 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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944 Reviews of Darrell Waltrip Honda

October 22, 2025

Everyone is very friendly and professional. My service technician was very prompt and he told me it would take an hour and a half and it took less than that. More

by Dfleming52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ragsdale
Oct 25, 2025 -

Darrell Waltrip Honda responded

Dfleming52, we're glad you had such a wonderful experience with us! We love that everyone was so friendly, professional and helpful. We always strive for that on every visit for everyone coming into the service lane. Thank you for this review and have a great rest of your week!

October 20, 2025

The staff at Darrell Waltrip Honda were very helpful with the purchase of a new Honda. A smooth process from start to finish. More

by cdunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Ron Tutt Jr.
Oct 23, 2025 -

Darrell Waltrip Honda responded

Cdunn, thanks for taking the time to leave a review. We love that the team took excellent care of you and you had a great purchase experience. We hope you love your new Honda and have a wonderful day!

October 19, 2025

Exceptional customer service by all who worked with us. Overall this was a very pleasant buying experience. More

by Keith Nikolaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taye Holmes, Nikki Barger, Jorge Rivera
Oct 22, 2025 -

Darrell Waltrip Honda responded

Keith Nikolaus, we're glad you had such a wonderful experience with us! We always strive to provide visits just like yours and thank you for this review! Have a lovely day!

October 19, 2025

The Darrell Waltrip Group goes beyond a top rated service experience. They answer any questions, provide important information, and additional service above and beyond what anyone would expect. More

by dsherbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Beny
Oct 22, 2025 -

Darrell Waltrip Honda responded

Hello Dsherbourne, thank you; we appreciate your feedback! We love that you had such a great experience with the team and we hope to see you in the future for Service! Have a great day!

October 16, 2025

Brandon Tidwell in the service department is excellent at explaining service and great at helping me work out my car’s service needs!!! More

by Acbrigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Oct 19, 2025 -

Darrell Waltrip Honda responded

Hello Acbrigman, thank you; we appreciate your feedback! Brandon Tidwell does a great job for us so we are happy to hear he took excellent care of you on your visit! Have an amazing weekend!

October 16, 2025

As always Kwame took great care of my car while I had it in for service. The detail department did a great job on refurbishing my headlights More

by jenniferhaire2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Oct 19, 2025 -

Darrell Waltrip Honda responded

Jenniferhaire2018, we're glad you had such a wonderful experience with us! Kwame and the detail department do great work for us so we are happy to hear your visit was just that! Have a great weekend!

October 15, 2025

We just bought our second vehicle from Waltrip Honda. Our salesperson, Ana Losada, was terrific! She was informative and knowledgeable. We highly recommend dealership without hesitation! More

by debbdenn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Nick Ward, Ana Losada
Oct 18, 2025 -

Darrell Waltrip Honda responded

Debbdenn0, Thank you for this review. Ana does a great job for us so we are happy to hear she took excellent care of you on your second purchase. We truly hope you love your new vehicle and we hope to see you in the future. Have a great day!

October 12, 2025

Every person at the dealership is fantastic. From the front desk to the sales team, parts and service department. I have never had such an amazing experience from a car dealer. More

by Hevy767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Joseph Reynolds, William Berryman
Oct 15, 2025 -

Darrell Waltrip Honda responded

Hello Hevy767, thank you; we appreciate your feedback! We love that you have had a great experience with everyone and we thank you for taking the time to fill out this review. Have an amazing day!

October 08, 2025

Very clean and comfortable atmosphere. Length of time to complete, I feel was excessive. First offer on trade was low ball. Since I had checked three sites before visit I knew what my tra More

by ggs46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Richard Lamberth, Luis Benavidez
Oct 10, 2025 -

Darrell Waltrip Honda responded

Thank you for your feedback. We appreciate your honest comments and are glad to hear that you found our atmosphere clean and comfortable, and that you had an excellent experience with your salesperson, Richard. He truly is a valuable member of our team, and we're pleased to know he was honest and straightforward with you. We sincerely apologize that the initial trade-in offer and the overall time to complete the purchase did not meet your expectations. This is certainly not the experience we want our customers to have, and we regret that we fell short in this instance. We are continuously working to improve our processes, including our trade-in evaluation and the efficiency of our purchase experience. We value your business and hope that, despite these points, you will consider giving us another opportunity in the future.

October 07, 2025

The entire experience was very easy, low pressure, and friendly. Renay was exceptionally kind, friendly, personable, and welcoming. Hosea was cheerful, direct, understanding, and a great listener. Nikki w More

by Chrcoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renay Sofi, Hosea Willis, Nikki Barger
Oct 09, 2025 -

Darrell Waltrip Honda responded

Thank you so much for your wonderful review! We will be sure to pass along your kind words to Renay, Hosea, and Nikki. It means a lot to our team to know their efforts in providing exceptional service were so appreciated. Your feedback helps us continue to improve, and we hope to see you again soon!

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