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Darrell Waltrip Honda

Franklin, TN

4.9
1,252 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,252 Reviews of Darrell Waltrip Honda

May 21, 2026

Brandon has been great. Very friendly and communicates with me. He is the best you got More

by simmonssusanr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
May 23, 2026 -

Darrell Waltrip Honda responded

Susan, thank you so much for the glowing review! We're thrilled to hear that Brandon has taken such great care of you with his friendly approach and clear communication throughout the entire process. We'll make sure he knows you think he's the best — we couldn't agree more! We look forward to seeing you again at Darrell Waltrip Honda!

May 20, 2026

Andrew Kwak in service is excellent! Detailed and explains all information along with answering various questions. Waltrip Honda is the best! More

by Sonya McKinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak, Kwame Okraku, Brandon Tidwell, Rick Nicholls, Chris Gary
May 23, 2026 -

Darrell Waltrip Honda responded

Sonya, thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Andrew provided you with such an excellent service experience. Keeping our guests informed and making sure every question is answered are things we take great pride in at Darrell Waltrip Honda. We will absolutely pass your kind words along to Andrew — he will be so pleased to hear this! We appreciate your loyalty and look forward to seeing you again soon!

May 20, 2026

Sam Taylor was very helpful on my visit. Helped me out with my tire troubles. It was smooth and would recommend. More

by tom.athomeinspectors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor
May 23, 2026 -

Darrell Waltrip Honda responded

Thank you for sharing your experience with us! We are so glad Sam was able to help get your tire troubles taken care of quickly and smoothly. That is exactly the level of service we strive to provide every guest. We will pass your compliments along to Sam — he will be glad to hear it! We appreciate the recommendation and look forward to seeing you again at Darrell Waltrip Honda!

May 20, 2026

The staff at Darrell Waltrip Honda, were great as always. I take our Honda's there for service and our vehicles run great because of it. Thank you Jordan for taking care of me. More

by gerrynjohnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
May 23, 2026 -

Darrell Waltrip Honda responded

Thank you so much for your continued trust in Darrell Waltrip Honda! We love hearing that your Hondas are running great — that is exactly what we are here for. Jordan will be so happy to know you appreciated the care he put into taking care of you. Your loyalty means the world to us, and we look forward to seeing you and your vehicles again soon!

May 18, 2026

Jordan Tawfeek is amazing and helpful! 5 stars! Highly Recommend! He has a beautiful family. Thankful for him. More

by Shaynes122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
May 22, 2026 -

Darrell Waltrip Honda responded

Shaynes122, thank you so much for the wonderful feedback! We'll make sure Jordan sees this — what a kind thing to say! We're thrilled to hear he made such a positive impression and that his helpfulness and care stood out during your visit. Jordan is truly a valued member of our team, and we're grateful to have him. Thank you for the high recommendation and for choosing Darrell Waltrip Honda!

May 18, 2026

Brandon Tidwell always takes excellent care of me and my vehicle. Always ask about my family. He’s the best More

by Margenamiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell , Brandon Tidwell
May 22, 2026 -

Darrell Waltrip Honda responded

Margenamiller, thank you for the fantastic review! It's clear that Brandon has built a real relationship with you over time, and that means everything to us. Going above and beyond to care for both you and your vehicle — and taking the time to ask about your family — is exactly the kind of experience we strive to provide. Brandon is a true asset to our team, and we'll make sure he sees your kind words. We look forward to continuing to take great care of you at Darrell Waltrip Honda!

May 16, 2026

Service department doesn't recommend maintenance unless needed. The mechanic recommended changing the cabin air filter, which was slightly dirty. The service manager said it really didn't need replacing More

by lmcgugin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
May 22, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the five stars and for sharing this experience! We truly believe in being straightforward and honest with our customers, and that means only recommending services that are genuinely needed. We are glad our service manager was able to give you a clear, honest assessment on the cabin air filter and let you know what to keep an eye on down the road. Keeping you informed without unnecessary upsells is something we take pride in, and it means a lot to know that approach resonates with our customers. We appreciate you choosing Darrell Waltrip Honda and look forward to taking care of you again!

May 15, 2026

Matt Deckard checked me in to get my car fixed. Very please with his help and answering all my questions. He checked on me in the waiting area to see if I needed anything. He followed up through my More

by Mary44white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
May 15, 2026 -

Darrell Waltrip Honda responded

Mary, thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Matt Deckard took such great care of you during your visit. From checking in on you in the waiting area to following up by email to make sure everything was completed to your satisfaction, it's clear he went above and beyond to make your experience a positive one. We're also glad the vehicle inspection video was helpful — it's one of the ways we work to keep our guests informed and confident about their vehicle's health. Your kind words mean a great deal to the entire team here at Darrell Waltrip Honda, and we look forward to welcoming you back for any future service needs!

May 14, 2026

Everything was done extremely fast. I didn’t have to wait for anything. All the maintenance was done perfectly. Car was clean upon delivery. It was absolutely curated for me. Jordan is More

by Drew_johnson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
May 15, 2026 -

Darrell Waltrip Honda responded

Drew, thank you for the fantastic review! We love hearing that everything came together so smoothly — from the speedy service to the maintenance being completed perfectly and your car coming back clean and ready to go. It sounds like Jordan really went above and beyond to make sure the whole experience was tailored just for you, and we couldn't be prouder to have him on our team. We'll make sure he knows you think he's the best! We appreciate you choosing Darrell Waltrip Honda and look forward to taking care of you again!

May 13, 2026

Sam taylor was very efficient and kept me apprised of the process in detail. I appreciated his attention and service. More

by sndy_sthl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor
May 14, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful review! We're thrilled to hear that Sam kept you fully informed throughout the entire process and made your service experience a smooth one. Clear communication and attention to detail are so important to us, and it's great to know Sam delivered on all fronts. We appreciate you choosing Darrell Waltrip Honda and look forward to serving you again!

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