Darrell Waltrip Honda
Franklin, TN
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988 Reviews of Darrell Waltrip Honda
I had an outstanding experience buying our car at Darrell Waltrip. Laura Hendricks made the entire process easy from the very beginning. She was friendly, professional, and took the time to help me over the Waltrip. Laura Hendricks made the entire process easy from the very beginning. She was friendly, professional, and took the time to help me over the phone before I ever stepped onto the lot. That level of responsiveness made a big difference. Once we arrived, Manager Taye Holmes was just as great to work with. He listened, was straightforward, and helped us land a deal that felt fair on every side. Because of how smoothly everything went and how well we were treated, I’ll absolutely be returning here for my next vehicle. More
Buying a new car is always time consuming, but everyone on their team was helpful, knowledgable (or knew who to find for the answer), and friendly. Overall very pleasant experience in purchasing our new Ho on their team was helpful, knowledgable (or knew who to find for the answer), and friendly. Overall very pleasant experience in purchasing our new Honda. More
I always appreciate how trustworthy and diligent Darrell Waltrip is with servicing my Honda Pilot. Brandon Tidwell patiently worked with my rescheduling needs and even stayed late to make sure my vehicle wa Waltrip is with servicing my Honda Pilot. Brandon Tidwell patiently worked with my rescheduling needs and even stayed late to make sure my vehicle was taken care of. It was a cold, rainy evening, and he still ensured everything my car needed was handled promptly and thoroughly. I genuinely never doubt this service center’s integrity. Their employees are consistently honest, transparent, and focused on customer care. I never have to worry about hidden fees or long waits. They take the time to explain what my vehicle needs and why, which gives me full confidence in their recommendations. The waiting area is clean, comfortable, and well-stocked with snacks, coffee, and drinks. I’ve even been there when they handed out warm cookies! The atmosphere is surprisingly pleasant, even delightful, and the educational content on the TVs makes the time pass quickly. They truly make me feel like a welcome guest at a resort rather than just another customer. With so many dealerships out there, this one truly stands apart in how they treat people. I’m happy to continue coming back and highly recommend them to everyone I know. Best dealership and service center in the area More
Best service department especially when Brandon is assigned as our service manager. He assures us that all scheduled maintenance is completed and in a timely manner. assigned as our service manager. He assures us that all scheduled maintenance is completed and in a timely manner. More
I called with a question about my Honda Clarity. Ben King returned my call quickly and answered all my questions. He listens well. I appreciate that. I took my car in on a Saturday afternoon and the Ben King returned my call quickly and answered all my questions. He listens well. I appreciate that. I took my car in on a Saturday afternoon and they had it ready for me Monday morning. They were thorough and efficient. More
Brandon was fantastic kept me update on vehicle. He also let me know what I will be needing to have done with my vehicle with my next few oil changes He also let me know what I will be needing to have done with my vehicle with my next few oil changes More



